FDA Adverse Event Malfunction Summary report: N

ACCESS® 2 IMMUNOASSAY SYSTEM

MDR report key: 2213725 · Received August 16, 2011

Report

Report Number
2122870-2011-02945
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 18, 2011
Report Date
July 18, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K922823/A007
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TX, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON-SITE (B)(6) 2011. FSE DISCOVERED 2 TRANSISTORS ON THE STEPPER MOTOR DRIVER BOARD WERE BURNED. FSE REPLACED THE STEPPER MOTOR DRIVER BOARD AND INSPECTED THE MAIN PIPETTOR MOTORS AND CONNECTORS AND FOUND NO SHORTS. FSE VERIFIED INSTRUMENT OPERATION, PRIMED THE SYSTEM, PERFORMED THE DAILY CLEAN PROCEDURE AND ASSAY QC AND NO ISSUES WERE NOTED. ALL REPAIRS WERE VERIFIED PER ESTABLISHED PROCEDURES AND ALL RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. HARDWARE IS THE ROOT CAUSE OF THIS EVENT. THE BEC INTERNAL IDENTIFIER FOR THIS EVENT IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING SMOKE WAS COMING FROM THE RIGHT HAND SIDE OF THE ACCESS 2 IMMUNOASSAY SYSTEM. THE CUSTOMER UNPLUGGED THE POWER CORD OF THE SYSTEM AND WAITED FOR SERVICE TO ARRIVE. NO FIRE WAS OBSERVED. THERE WAS NO INJURY REPORTED AND THE FIRE DEPARTMENT WAS NOT CALLED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ACCESS® 2 IMMUNOASSAY SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. ACCESS 2 NA

Patients

Seq Age Sex Outcome Treatment
1