FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2213675 · Received August 16, 2011

Report

Report Number
2050012-2011-04532
Event Type
Malfunction
Date Received
August 16, 2011
Date of Event
July 17, 2011
Report Date
July 17, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER STATED THAT THEY COMPLETED THE EIC CLEANING PROCEDURE BUT IT CONTINUED TO OVERFLOW. . THE CUSTOMER TRIED RESEATING THE CONNECTIONS TO THE SOLENOID, AND SHUTDOWN THE INSTRUMENT, BUT EIC CONTINUED TO OVERFLOW. SERVICE WAS PERFORMED ON THIS INSTRUMENT ON (B)(6) 2011. THE FIELD SERVICE ENGINEER (FSE) NOTED THAT THE ISE (ION SELECTIVE ELECTRODE) WAS DISABLED WHEN HE ARRIVED AT THE LABORATORY. THE FSE ENABLED ISE WITHOUT ANY ERRORS AND PRIMED 30 TIMES. NO ERRORS OR FLOODING WERE OBSERVED DURING PRIMING. THE FSE CLEANED EIC AND FLOW CELL. THE FSE CHECKED EIC VALVES, BUT NO PROBLEM WAS NOTED. CALIBRATION WAS PERFORMED AND QC PASSED THE SPECIFICATIONS. THE FSE VERIFIED REPAIR PER ESTABLISHED PROCEDURES. THE ROOT CAUSE FOR THE EVENT COULD NOT BE DETERMINED. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER, INC. (BEC) AND REPORTED THAT THE EIC (ELECTROLYTE INJECTION CUP) ON UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM WAS OVERFLOWING. THE CUSTOMER PICKED A BLIND PATIENT SAMPLE AND VERIFIED THAT THE RESULT WAS NOT AFFECTED. MSDS WAS NOT REVIEWED, BUT THE FACILITY HAS AN EXPOSURE CONTROL PLAN. THE OPERATOR DID NOT SEEK MEDICAL ATTENTION AND THERE WAS NO EFFECT TO PATIENT OR USER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1