FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 2212832 · Received July 12, 2011

Report

Report Number
3004209178-2011-82151
Event Type
Malfunction
Date Received
July 12, 2011
Date of Event
June 30, 2011
Report Date
June 30, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNKNOWN WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY. TROUBLESHOOTING WAS PERFORMED. THE CUSTOMER STATED THAT THE BUTTONS WERE UNRESPONSIVE. INSTRUCTED TO CUSTOMER TO CHANGE THE BATTERY. THE CUSTOMER STATED THAT THE ICONS ARE AT THE TOP OF THE SCREEN, AND SOLID CIRCLE AND THEN LINES ARE GOING THROUGH THE INSULIN PUMP. ALSO THE CUSTOMER STATED THAT THE TIME WAS NOT ADVANCING. INSTRUCTED CUSTOMER TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO BACK UP PLAN. NO FURTHER INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-522NAB

Patients

Seq Age Sex Outcome Treatment
1 57 YR