FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 22125652 · Received June 2, 2025

Report

Report Number
3013756811-2025-96855
Event Type
Malfunction
Date Received
June 2, 2025
Date of Event
May 15, 2025
Report Date
June 2, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AU
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN ALTITUDE ALARM OCCURRED WHILE THE CUSTOMER WAS NOT OUTSIDE OF LABELED OPERATING ALTITUDE RANGE. REPORTEDLY, AN OBSTRUCTION WAS BLOCKING THE SPEAKER HOLES. THE CUSTOMER'S BLOOD GLUCOSE WAS 120-287 MG/DL. AFTER REMOVING THE OBSTRUCTION FROM THE SPEAKER HOLES, THE ALARM CLEARED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
719321 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown