FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2212081 · Received July 8, 2011

Report

Report Number
1826988-2011-00385
Event Type
Malfunction
Date Received
July 8, 2011
Date of Event
June 1, 2011
Report Date
June 13, 2011
Manufacturer
BAYER HEALTHCARE LLC.
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERIAL NUMBER FOR OTHER CONTOUR METER: (B)(4). MANUFACTURE DATE 01/2010.

Description of Event or Problem · 1

THE ADVOCATE STATED THE CUSTOMER'S BLOOD GLUCOSE WAS TESTED USING 2 CONTOUR METERS AND HE RECEIVED READINGS OF 533 AND 127 MG/DL. THE DIFFERENCE BETWEEN THE READINGS FALLS IN THE "C" ZONE OF THE CONSENSUS ERROR GRID, MAKING THE DIFFERENCE CLINICALLY SIGNIFICANT. NO ADVERSE EVENT WAS ALLEGED. THE ADVOCATE WAS ADVISED TO RETURN THE CUSTOMER'S TEST STRIPS FOR EVALUATION, BUT THEY WERE NOT RECEIVED BY THE QA LAB. REPLACEMENT METERS AND TEST STRIPS WERE SENT TO THE CUSTOMER.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC. NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK