FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2212075 · Received July 8, 2011

Report

Report Number
1826988-2011-00397
Event Type
Malfunction
Date Received
July 8, 2011
Date of Event
June 1, 2011
Report Date
June 20, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CALL ENDED BEFORE THE CUSTOMER'S PERSONAL INFORMATION OR PRODUCT INFORMATION COULD BE OBTAINED. IT'S NOT POSSIBLE TO DETERMINE THE MANUFACTURE DATE OR 510K NUMBER WITHOUT THE METER INFORMATION.

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED A CONTROL TEST USING HIS CONTOUR SYSTEM AND RECEIVED A RESULT HIGHER THAN 300 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 106-147 MG/DL. NO ADVERSE EVENTS WERE ALLEGED. NO PRODUCT WILL BE RETURNED AT THIS TIME.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC NOT PROVIDED NA

Patients

Seq Age Sex Outcome Treatment
1 UNK