FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2211841 · Received August 15, 2011

Report

Report Number
2531779-2011-05885
Event Type
Malfunction
Date Received
August 15, 2011
Report Date
July 17, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(4) 2011 WITH THE FOLLOWING FINDINGS: THE PUMP POWERS ON APPROPRIATELY WITH FUNCTIONAL AUDITORY AND VIBRATORY ALARMS. A REVIEW OF THE PUMP HISTORY INDICATED THAT THE PATIENT ACTIVATED A "TEMP BASAL CHANGE: -70%" ON (B)(6) 2011. A REVIEW OF THE PUMP HISTORY ALSO REVEALED THAT ON (B)(6) 2011 AT 1:23 PM, THE BASAL RATE WAS SET TO DELIVER 0.4 UNITS/HOUR, ACCURATELY CORRELATING TO WHAT THE PROGRAMMED BASAL RATE SHOULD HAVE BEEN ACCORDING TO THE INITIAL REPORTER. THERE WERE NO INSULIN DELIVERY DEFECTS FOUND ON INVESTIGATION; THE PUMP HISTORIES WERE FOUND TO MATCH THE PROGRAMMED SETTINGS APPROPRIATELY. UNRELATED TO THE COMPLAINT, INVESTIGATION REVEALED AN INTERMITTENT PCB FAILURE.

Additional Manufacturer Narrative · 1

THERE IS NO ADVERSE EVENT ASSOCIATED WITH THIS COMPLAINT. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE. THE PUMP HAS BEEN RETURNED TO ANIMAS. EVALUATION HAS NOT YET BEEN COMPLETED. WHEN EVALUATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. NO CONCLUSION CAN BE MADE AT THIS TIME. (B)(6).

Description of Event or Problem · 1

IT WAS REPORTED THAT THE BASAL RATE PROGRAM VIEWED ON THE (B)(4) REPORT AND THE BASAL RATE HISTORY DO NOT SEEM TO MATCH. A FAMILY MEMBER ALLEGED THAT THE PATIENT RECEIVED MORE BASAL INSULIN THAN THE AMOUNT PROGRAMMED. SHE CONTENDED THAT THE BASAL PROGRAM INCONSISTENCIES CORRELATED WITH SEVERAL NON-SPECIFIC LOW BLOOD GLUCOSE READINGS. THE FAMILY MEMBER PROVIDED THE FOLLOWING EXAMPLES OF DISCREPANCY. ON (B)(6)2011 THE BASAL HISTORY SHOWED 0.6 UNITS AT 12:00PM WHEN IT SHOULD HAVE BEEN 0.4 UNITS/HOUR. ON (B)(6) 2011, THE BASAL RATE CHANGED FROM 0.4 UNITS/HOUR TO 0.0 UNITS/HOUR WITHOUT ANY USER INTERVENTION. ON (B)(6) 2011, BASAL HISTORY DISPLAYED 0.6 UNITS/HOUR AT 1:23PM WHEN IT SHOULD HAVE READ 0.4 UNITS/HOUR. THE FAMILY DID NOT REPORT ANY BG VALUES, SYMPTOMS OF HYPOGLYCEMIA, OR THE NEED FOR MEDICAL INTERVENTION RELATED TO ALLEGED BG EXCURSIONS. SHE DISCONTINUED THE PATIENT'S USE OF INSULIN PUMP THERAPY AND CALLED THE PATIENT'S HEALTH CARE PROVIDER FOR ASSISTANCE WITH AN ALTERNATE METHOD OF INSULIN DELIVERY. CUSTOMER SUPPORT INSTRUCTED THE FAMILY MEMBER TO CONTACT THE (B)(4) TECHNICAL SUPPORT LINE TO MAKE SURE THE DATA WAS INTERPRETED CORRECTLY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 14 YR