FDA Adverse Event Malfunction Summary report: N

COULTER LH750 HEMATOLOGY ANALYZER

MDR report key: 2211711 · Received August 5, 2011

Report

Report Number
1061932-2011-01007
Event Type
Malfunction
Date Received
August 5, 2011
Date of Event
October 9, 2009
Report Date
October 12, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED FOR THE PERIOD BETWEEN (B)(6) 2008 AND (B)(6) 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS. DURING THE INITIAL PHONE CONTACT ON (B)(6) 2009 IT WAS DETERMINED THAT THE CUSTOMER FAILED TO RUN A PRIMING SAMPLE AFTER RETIC-C CONTROLS WERE PROCESSED. THE CUSTOMER HAD REC'D THE (B)(4) LETTER REGARDING A POTENTIAL CARRYOVER ISSUE IF A PRIMING SAMPLE IS NOT PROCESSED AFTER CONTROLS; HOWEVER, IN THIS CASE THE CUSTOMER DID FOLLOW THESE INSTRUCTIONS AND A PT SAMPLE WAS CONTAMINATED. ON (B)(6) 2009, A FIELD SERVICE ENGINEER (FSE) VISITED THE SITE TO ASSESS THE LH750 ANALYZER. HE FLUSHED THE VENT SYSTEM AND CHANGED TUBING, NOTING DRY BLOOD AND WETNESS ON THE STRIPPER PLATE, AND REPLACED OTHER COMPONENTS. THE FSE CYCLED THREE EMPTY TUBES WERE CLEAN AND DRY. A PT SAMPLE WAS CYCLED TO CHECK FOR CARRYOVER AND RESULTS WERE SATISFACTORY. THE ROOT CAUSE OF THE CONTAMINATION OF THE PT SAMPLE IS UNK, THOUGH MAY BE RELATED TO THE USER NOT FOLLOWING INSTRUCTIONS AND/ OR THE PARTS CHANGED AND SERVICE PERFORMED DURING THE FSE VISIT.

Description of Event or Problem · 1

THE CUSTOMER REPORTED OBSERVATION OF ABNORMAL CELLS (THOUGH TO BE NUCLEATED RED CELLS) UPON MICROSCOPIC REVIEW OF A SLIDE PREPARED BY THE SLIDEMAKER COMPONENT OF THE LH750 HEMATOLOGY ANALYZER. THIS BLOOD SAMPLE WAS FROM A NORMAL PT WHICH WAS PROCESSED ON THE ANALYZER ABOUT FIVE TO TEN MINS AFTER 5C AND RETIC-C QUALITY CONTROL SPECIMENS WERE RUN ON THE EVENING SHIFT. THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY AS THE SLIDE WAS HELD FOR FURTHER REVIEW. A SLIDE PREPARED MANUALLY THE NEXT DAY FROM THE SAME TUBE SHOWED THE SAME ABNORMAL CELLS. IT APPEARED THAT THE PT SAMPLE HAD BECOME CONTAMINATED BY THE INSTRUMENT ON (B)(6) 2009 WITH AVIAN RED BLOOD CELLS, A COMPONENT OF THE RETIC-C QUALITY CONTROL PRODUCT. THERE WERE NO REPORTED CHANGES TO PT TREATMENT ASSOCIATED WITH THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK