FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2211564 · Received August 5, 2011

Report

Report Number
2050012-2011-04115
Event Type
Malfunction
Date Received
August 5, 2011
Date of Event
June 15, 2008
Report Date
June 16, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SERVICE CALL OR EVALUATION OF THE SYSTEM WAS PERFORMED. THE CUSTOMER RE-CALIBRATES THE SYSTEM UPON NOTICING ERRONEOUS ANION GAPS AND THEN RESUMES NORMAL OPERATION. ANION GAP VALUES OUTSIDE THE INTERVAL OF 7 TO 16 MMOL/L SUGGEST THE POSSIBILITY OF AN ERROR IN MEASUREMENT OF ONE OF THE ELECTROLYTES. ALTHOUGH THIS ACTION TEMPORARILY RESOLVES THE ISSUE, WITHOUT AN EXAMINATION OF THE SYSTEM A SPECIFIC ROOT CAUSE OF THIS EVENT CANNOT BE DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT ERRONEOUSLY LOW SODIUM AND ANION GAPS WERE GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE CALIBRATION AND QUALITY CONTROLS WERE WITHIN SPECIFICATION AFTER THE WEEKLY MAINTENANCE PROCEDURE AND PRIOR TO THE EVENT. THE CUSTOMER MONITORS RESULT ANION GAPS AND OBSERVED THE SUSPECTED ERRONEOUS RESULTS; THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER RECALIBRATED THE SYSTEM, RAN QUALITY CONTROLS AND RESUMED NORMAL OPERATION. THE SAMPLES WERE RETESTED ON THE FACILITY'S OTHER SYSTEM AND REPEATED ON THE SAME SYSTEM AFTER MAINTENANCE. THE RESULTS OF THE RETEST WERE WITHIN EXPECTATIONS. THERE ARE NO REPORTS OF ANY ADVERSE EVENTS OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE SERIOUS INJURY.

Additional Manufacturer Narrative · 2

NO SERVICE CALL OR EVALUATION OF THE SYSTEM WAS PERFORMED. THE CUSTOMER RE-CALIBRATES THE SYSTEM UPON NOTICING ERRONEOUS ANION GAPS AND THEN RESUMES NORMAL OPERATION. ANION GAP VALUES OUTSIDE THE INTERVAL OF 7 TO 16 MMOL/L SUGGEST THE POSSIBILITY OF AN ERROR IN MEASUREMENT OF ONE OF THE ELECTROLYTES. ALTHOUGH THIS ACTION TEMPORARILY RESOLVES THE ISSUE, WITHOUT AN EXAMINATION OF THE SYSTEM A SPECIFIC ROOT CAUSE OF THIS EVENT CANNOT BE DETERMINED; ACCORDINGLY, NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 2

CUSTOMER REPORTED THAT ERRONEOUSLY LOW SODIUM AND ANION GAPS WERE GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM. THE CALIBRATION AND QUALITY CONTROLS WERE WITHIN SPECIFICATION AFTER THE WEEKLY MAINTENANCE PROCEDURE AND PRIOR TO THE EVENT. THE CUSTOMER MONITORS RESULT ANION GAPS AND OBSERVED THE SUSPECTED ERRONEOUS RESULTS; THE RESULTS WERE NOT REPORTED OUT OF THE LABORATORY. THE CUSTOMER RECALIBRATED THE SYSTEM, RAN QUALITY CONTROLS AND RESUMED NORMAL OPERATION. THE SAMPLES WERE RETESTED ON THE FACILITY'S OTHER SYSTEM AND REPEATED ON THE SAME SYSTEM AFTER MAINTENANCE. THE RESULTS OF THE RETEST WERE WITHIN EXPECTATIONS. THERE ARE NO REPORTS OF ANY ADVERSE EVENTS OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM JGS BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 62 YR ISE ELECTROLYTE BUFFER:| ISE ELECTROLYTE REFERENCE:
2 52 YR ISE ELECTROLYTE REFERENCE:| ISE ELECTROLYTE BUFFER: