SYNCHRON LX20 PRO SYSTEM
Report
- Report Number
- 2050012-2011-04225
- Event Type
- Malfunction
- Date Received
- August 5, 2011
- Date of Event
- September 17, 2008
- Report Date
- September 17, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JGS
- PMA / PMN Number
- K011213
- Removal / Correction Number
- Z-0863-2010
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IA, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
THE CUSTOMER PROVIDED ONE EXAMPLE OF LOW NA RESULT, NO EXAMPLES OF HIGH CL RESULTS WERE PROVIDED. NO RERUN, CORRECT RESULTS WERE PROVIDED FOR REVIEW. THE FIELD SERVICE ENGINEER (FSE) CONTACTED THE FACILITY BY PHONE TO TROUBLE SHOOT THE SYSTEM. THE CUSTOMER WAS ADVISED TO CLEAN THE FLOW CELL. THE SYSTEM WAS THEN RECALIBRATED; NO FURTHER OCCURRENCES WERE REPORTED. ALTHOUGH THIS MEASURE MAY HAVE RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED; ACCORDINGLY NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADDITIONAL REPORTABLE EVENTS.
CUSTOMER REPORTED THAT ERRONEOUSLY LOW SODIUM AND HIGH CHLORIDE RESULTS WERE GENERATED BY THE SYNCHRO LX20 PRO SYSTEM. THE SYSTEM OPERATOR QUESTIONED THE RESULTS; NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SYSTEM WAS RECALIBRATED AND RESUMED NORMAL OPERATION AND THE SAMPLES WERE RETESTED. RETESTED RESULTS WERE REPORTED OUT OF THE LABORATORY. THERE ARE NO REPORTS OF ANY ADVERSE EVENTS OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE SERIOUS INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | SYNCHRON LX20 PRO SYSTEM | JGS | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK | ISE ELECTROLYTE REFERENCE| ISE ELECTROLYTE BUFFER |