FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX20 PRO SYSTEM

MDR report key: 2211554 · Received August 5, 2011

Report

Report Number
2050012-2011-04225
Event Type
Malfunction
Date Received
August 5, 2011
Date of Event
September 17, 2008
Report Date
September 17, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K011213
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER PROVIDED ONE EXAMPLE OF LOW NA RESULT, NO EXAMPLES OF HIGH CL RESULTS WERE PROVIDED. NO RERUN, CORRECT RESULTS WERE PROVIDED FOR REVIEW. THE FIELD SERVICE ENGINEER (FSE) CONTACTED THE FACILITY BY PHONE TO TROUBLE SHOOT THE SYSTEM. THE CUSTOMER WAS ADVISED TO CLEAN THE FLOW CELL. THE SYSTEM WAS THEN RECALIBRATED; NO FURTHER OCCURRENCES WERE REPORTED. ALTHOUGH THIS MEASURE MAY HAVE RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED; ACCORDINGLY NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT ERRONEOUSLY LOW SODIUM AND HIGH CHLORIDE RESULTS WERE GENERATED BY THE SYNCHRO LX20 PRO SYSTEM. THE SYSTEM OPERATOR QUESTIONED THE RESULTS; NO ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THE SYSTEM WAS RECALIBRATED AND RESUMED NORMAL OPERATION AND THE SAMPLES WERE RETESTED. RETESTED RESULTS WERE REPORTED OUT OF THE LABORATORY. THERE ARE NO REPORTS OF ANY ADVERSE EVENTS OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX20 PRO SYSTEM JGS BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ISE ELECTROLYTE REFERENCE| ISE ELECTROLYTE BUFFER