FDA Adverse Event Malfunction Summary report: N

OMNIPOD INSULIN PUMP

MDR report key: 2211273 · Received July 12, 2011

Report

Report Number
3004464228-2011-00346
Event Type
Malfunction
Date Received
July 12, 2011
Date of Event
June 13, 2011
Report Date
June 13, 2011
Manufacturer
INSULET CORPORATION
Product Code
LZG
PMA / PMN Number
K042792
Product Problem
Yes
Report Source
Manufacturer report
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

THE POD WAS RETURNED FOR EVAL WITH THE NEEDLE UN-DEPLOYED. THE INVESTIGATION CONFIRMED THAT THE NEEDLE MECHANISM HAD NOT FIRED DUE TO A COMPONENT BEING INSTALLED INCORRECTLY. AS A RESULT OF THE NEEDLE MECHANISM FAILURE, THE CANNULA WOULD NOT HAVE DEPLOYED INTO THE CUSTOMER'S SKIN. BASED IN INVESTIGATION RESULT, THE POD HAD MALFUNCTIONED DUE TO A MFG ERROR AND WOULD HAVE DIRECTLY CONTRIBUTED TO THE CUSTOMER'S HIGH BG LEVELS. THE OMNIPOD USER GUIDE WARNS "CHECK THE INFUSION SITE AFTER INSERTION TO ENSURE THAT THE CANNULA WAS PROPERLY INSERTED." IF USER GUIDE INSTRUCTIONS WERE PROPERLY FOLLOWED, THE USER WOULD HAVE IMMEDIATELY NOTICED THAT THE CANNULA HAD NOT DEPLOYED (WHICH WOULD HAVE BEEN VISIBLE THROUGH THE VIEWING WINDOW) AND WOULD NOT HAVE PROCEEDED TO WEAR THE POD. THE USER GUIDE ALSO WARNS THE USER TO "CHECK THE INFUSION SITE OFTEN TO MAKE SURE THE POD AND SOFT CANNULA ARE SECURELY APPLIED AND IN PLACE, IF THE CANNULA IS NOT PROPERLY INSERTED, HYPERGLYCEMIA MAY RESULT." INSULET HAS INITIATED AN INTERNAL INVESTIGATION TO IDENTIFY THE ROOT CAUSE OF THIS FAILURE MODE AND TO MINIMIZE AND PREVENT ITS RECURRENCE. THE INVESTIGATION IS IN-PROCESS AS OF THE DATE OF THIS REPORT. A REVIEW OF LOT QUALIFICATION RECORDS REVEALED (B)(4) INSTANCES OF THIS SPECIFIC FAILURE MODE. LOT QUALIFICATION RESULTS WERE DEEMED ACCEPTABLE AND THE LOT PASSED THE ACCEPTANCE CRITERIA.

Description of Event or Problem · 1

THE CUSTOMER EXPERIENCED A HIGH BG LEVEL (380 MG/DL) TWO HOURS AFTER THE POD WAS APPLIED. SHE REPORTED THAT THE "NEEDLE DID NOT DEPLOY" AND THAT "THE NEEDLE IS VISIBLE AND THE CANNULA DID NOT INSERT." THE POD WILL BE RETURNED FOR EVAL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OMNIPOD INSULIN PUMP PUMP, INFUSION, INSULIN LZG INSULET CORPORATION 11200 L30440

Patients

Seq Age Sex Outcome Treatment
1 42 YR Other