FDA Adverse Event Malfunction Summary report: N

ONETOUCHPING GLUCOSEMGMTSYSTEM

MDR report key: 2210935 · Received August 12, 2011

Report

Report Number
2531779-2011-05861
Event Type
Malfunction
Date Received
August 12, 2011
Report Date
July 16, 2011
Manufacturer
ANIMAS CORPORATION
Product Code
LZG
PMA / PMN Number
K080639
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

AFTER THE EVALUATION IS COMPLETED, A SUPPLEMENTAL REPORT WILL BE FILLED. NO CONCLUSIONS CAN BE DRAWN AT THIS TIME. ANIMAS HAS CONDUCTED A REVIEW OF THE DEVICE HISTORY RECORD FOR THIS PUMP AND CONFIRMED THAT IT WAS OPERATING WITHIN REQUIRED SPECIFICATIONS AT THE TIME OF RELEASE.

Additional Manufacturer Narrative · 1

FOLLOW-UP #1 DATE OF SUBMISSION 09/14/2011 DEVICE EVALUATION: THE PUMP HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(6) 2011 WITH THE FOLLOWING FINDINGS: THE PUMP POWERS ON TO THE VERIFICATION SCREEN WITH FUNCTIONAL AUDITORY AND VIBRATORY ALARMS. THE PUMP WAS EXERCISED FOR 24 HOURS WITH NO INTERRUPTIONS. A REVIEW OF THE PUMP HISTORY INDICATED THAT AN EMPTY CARTRIDGE ALARM OCCURRED ON (B)(6) 2011 AT 5:52, AND WAS NOT CONFIRMED UNTIL (B)(6) 2011 AT 8:08. DUE TO THE UNCONFIRMED ALARM, THE BATTERY POWER WAS DRAINED AND THE PUMP ENTERED A REBOOTING CYCLE. THE PUMP HISTORY INDICATED THAT THE PATIENT INSERTED A DISCHARGED BATTERY WHEN PERFORMING A BATTERY CHANGE. UNRELATED TO THE COMPLAINT, INVESTIGATION REVEALED THAT THE KEYPAD WAS TORN AT THE UP ARROW KEYPAD BUTTON. A DAMAGED KEYPAD WILL PERMIT CONTAMINATION TO PERMEATE THE BUTTONS WHICH WILL HAVE A NEGATIVE IMPACT ON BUTTON FUNCTION. THIS SITUATION IS NOT LIKELY TO RESULT IN AN ADVERSE EVENT AS THE DAMAGED KEYPAD SHOULD BE CLEARLY VISIBLE AND WARNS THE PATIENT TO DISCONTINUE USING THE PUMP. THE OWNER'S BOOKLET INSTRUCTS THE USER TO CALL ANIMAS CUSTOMER SERVICE IF THE USER SUSPECTS THAT THE PRODUCT IS DAMAGED.

Description of Event or Problem · 1

THE PATIENT CLAIMED THAT THE ANIMAS PUMP WILL NOT POWER ON AFTER THE BATTERY WAS REPLACED. THERE WAS NO PRODUCT MISUSE. THE BATTERY CAP AND COMPARTMENT WAS NOT DAMAGED. THE BATTERY COMPARTMENT WAS CORROSION FREE. THE ISSUE WAS NOT RESOLVED WITH TRAINING. THE PRODUCT WAS SENT BACK FOR INVESTIGATION. THE PATIENT WAS ADVISED TO GO ON THE BACKUP PLAN. THERE WAS NO REPORT OF ANY PATIENT IMPACT ASSOCIATED WITH THE COMPLAINT. THIS COMPLAINT IS BEING REPORTED AS A MALFUNCTION DUE TO THE POWER ISSUE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ONETOUCHPING GLUCOSEMGMTSYSTEM INSULIN INFUSION PUMP LZG ANIMAS CORPORATION ONETOUCH PING INSULIN PUMP

Patients

Seq Age Sex Outcome Treatment
1 29 YR