FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2210906 · Received August 12, 2011

Report

Report Number
2050012-2011-04491
Event Type
Malfunction
Date Received
August 12, 2011
Date of Event
June 20, 2011
Report Date
June 23, 2011
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
A-2388-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

SAMPLE COLLECTION AND CENTRIFUGATION INFORMATION WAS NOT SUPPLIED BY THE CUSTOMER. THE CUSTOMER STATED THAT QC HAD BEEN WITHIN ACCEPTABLE RANGES. ON (B)(4) 2011, A BEC FIELD SERVICE ENGINEER (FSE) VERIFIED STIRRER MOTOR MAGNET HEIGHT, REPLACED MODULAR CHEMISTRY SAMPLE SYRINGE BARREL AND PLUNGER, SENSOR. THE FSE RECALIBRATED THE SYSTEM AND PERFORMED A PRECISION RUN. NO RESULT VARIED > 4 MG/DL FROM HIGHEST TO LOWEST RESULT. ON (B)(4) 2011, THE FSE RELOADED THE SOFTWARE VERSION 4.92, ADJUSTED MODULAR CHEMISTRY SAMPLE PROBE VERTICAL HEIGHT, AND REPLACED THE T-VALVE ASSEMBLY. RELATED MDRS: 2050012-2011-04494, 2050012-2011-04488, 2050012-2011-04490, 2050012-2011-04491.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO REPORT OBTAINING FIFTEEN (15) ERRONEOUS RESULTS ON A UNICEL DXC 800 PRO SYNCHRON SYSTEM, OVER A 4 DAY PERIOD: (B)(6) 2011. THIS REPORT REPRESENTS THE EVENT THAT OCCURRED ON (B)(6) 2011, WHERE SEVEN (7) PATIENT SAMPLES WERE AFFECTED. THE CUSTOMER STATED THAT THERE WERE NO ERRONEOUS RESULTS REPORTED OUT OF THE LABORATORY, AND THERE WAS NO CHANGE TO PATIENT DIAGNOSIS OR TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER, INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1