FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2210886 · Received August 12, 2011

Report

Report Number
2050012-2011-04487
Event Type
Malfunction
Date Received
August 12, 2011
Date of Event
July 16, 2011
Report Date
July 16, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) ASSISTED THE CUSTOMER WITH SHUTDOWN AND REBOOT. CTS GENERATED A SERVICE REQUEST AND A FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON-SITE (B)(4) 2011. FSE FOUND THAT THE HIGH PRESSURE REGULATOR WOULD NOT ADJUST PAST 16.8PSI. FSE REPLACED THE PRESSURE REGULATOR ON (B)(4) 2011 WHICH RESOLVED THE ISSUE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) STATING THEY HAD A WASH CONCENTRATE SPILL IN THE HYDROPNEUMATIC AREA OF THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. NO INJURY OR EXPOSURE WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1