FDA Adverse Event Malfunction Summary report: N

ALINITY HQ ANALYZER

MDR report key: 22108621 · Received May 29, 2025

Report

Report Number
2919069-2025-00022
Event Type
Malfunction
Date Received
May 29, 2025
Date of Event
March 28, 2025
Report Date
July 21, 2025
Manufacturer
ABBOTT LABORATORIES
Product Code
GKZ
UDI-DI
00380740138851
PMA / PMN Number
K220031
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CUSTOMER PERFORMED AN AUTO CLEAN PROCEDURE THAT RESOLVED THE ISSUE. RETURN TESTING WAS NOT COMPLETED AS RETURNS WERE NOT AVAILABLE. THE FLOW CYTOMETRY STANDARD (FCS) FILES AND SPECIMEN RESULTS WERE REVIEWED. A REVIEW OF TRACKING AND TRENDING FOR THE ALINITY HQ PROCESSING MODULE DID NOT IDENTIFY AN INCREASE IN COMPLAINT ACTIVITY. REVIEW OF THE MANUFACTURING DOCUMENTATION DID NOT IDENTIFY ANY NON-CONFORMANCES ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND FOUND TO ADEQUATELY ADDRESS THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ALINITY HQ PROCESSING MODULE FOR SERIAL HQ01198 WAS IDENTIFIED.

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DEPRESSED HEMOGLOBIN (HGB) RESULTS GENERATED ON THE ALINITY HQ PROCESSING MODULE FOR FIVE PATIENTS. THE FOLLOWING DATA WAS PROVIDED: (B)(6) 2025 SID (B)(6). HGB 5.65 G/DL. REPEATED ON ANOTHER INSTRUMENT. HGB 9.4 G/DL. SID (B)(6). HGB 4.63 G/DL. REPEATED ON ANOTHER INSTRUMENT. HGB 8.9 G/DL. SID (B)(6). HGB 7.3 G/DL. REPEATED ON ANOTHER INSTRUMENT. HGB 14.5 G/DL. SID (B)(6). HGB 5.05 G/DL. WBC 2.15. REPEATED ON ANOTHER INSTRUMENT. HGB 8.5 G/DL. WBC 0.30. SID (B)(6). HGB 7.97 G/DL. REPEATED ON ANOTHER INSTRUMENT. HGB 13.9 G/DL. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Description of Event or Problem · 0

THE CUSTOMER OBSERVED FALSELY DEPRESSED HEMOGLOBIN (HGB) RESULTS GENERATED ON THE ALINITY HQ PROCESSING MODULE FOR FIVE PATIENTS. THE FOLLOWING DATA WAS PROVIDED: ON (B)(6) 2025, SID (B)(6), HGB 5.65 G/DL. REPEATED ON ANOTHER INSTRUMENT HGB 9.4 G/DL. SID (B)(6), HGB 4.63 G/DL. REPEATED ON ANOTHER INSTRUMENT HGB 8.9 G/DL. SID (B)(6) HGB 7.3 G/DL. REPEATED ON ANOTHER INSTRUMENT HGB 14.5 G/DL. SID (B)(6) HGB 5.05 G/DL, WBC 2.15. REPEATED ON ANOTHER INSTRUMENT HGB 8.5 G/DL WBC 0.30. SID (B)(6) HGB 7.97 G/DL. REPEATED ON ANOTHER INSTRUMENT HGB 13.9 G/DL. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
567765 ALINITY HQ ANALYZER COUNTER, DIFFERENTIAL CELL GKZ ABBOTT LABORATORIES 00380740138851

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown