FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2210823 · Received August 12, 2011

Report

Report Number
2050012-2011-04485
Event Type
Malfunction
Date Received
August 12, 2011
Date of Event
July 15, 2011
Report Date
July 15, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MI, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC CTS (CUSTOMER TECHNICAL SUPPORT) ASSISTED THE CUSTOMER WITH TROUBLESHOOTING. CTS HAD THE CUSTOMER OPEN THE HYDROPNEUMATIC SYSTEM AND CUSTOMER REPORTED THAT THE WASH CONCENTRATE CANISTER ON THE RIGHT HAND SIDE WAS BUBBLING OUT OF THE TOP. CTS ASSISTED THE CUSTOMER TO MANUALLY FILL DI (DEIONISED) WATER RESERVOIR AND STOP AND HOME THE SYSTEM. THIS RESOLVED THE ISSUE. NO SERVICE VISIT WAS NEEDED. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REPORTING THAT LIQUID WAS BUBBLING FROM DILUTE WASH CANISTER IN THE UNICEL DXC 800 PRO SYNCHRON CLINICAL SYSTEM. NO INJURY OR EXPOSURE WAS REPORTED AND NO ERRONEOUS RESULTS WERE GENERATED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 800 PRO NA

Patients

Seq Age Sex Outcome Treatment
1