FDA Adverse Event Malfunction Summary report: N

COULTER LH 750 HEMATOLOGY ANALYZER

MDR report key: 2210116 · Received August 5, 2011

Report

Report Number
1061932-2011-01086
Event Type
Malfunction
Date Received
August 5, 2011
Date of Event
February 24, 2010
Report Date
March 9, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
GKZ
PMA / PMN Number
K061574
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT DISPATCHED FOR THIS INCIDENT. ANALYSIS OF THE ALGORITHM INDICATED WBC VOTING LOGIC STATES THAT THERE WILL BE NO VOTING PERFORMED IF THE AVERAGE OF ALL THREE APERTURES IS BELOW A DEFINED THRESHOLD OF AROUND 0.7. ROOT CAUSE FOR THE ERRONEOUS WBC COUNT IS THE WBC VOTING LOGIC DOES NOT PERFORM VOTING BELOW THRESHOLD. AN APERTURE WAS PLUGGED WITH ESSENTIALLY 0 COUNTS AND THE INSTRUMENT FAILED TO VOTEOUT THE LOW COUNT AND AVERAGED ALL 3 APERTURES. IN THIS SITUATION THE INSTRUMENT AVERAGES ALL 3 APERTURES INCLUDING THE NEARLY 0 AND THEREFORE THE AVERAGE COUNTS ARE ERRONEOUSLY LOW. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED ERRONEOUS LOW WHITE BLOOD CELL (WBC) COUNT WAS OBTAINED FOR A BODY FLUID SAMPLE FOR ONE PT WHEN USING THE COULTER LH 750 HEMATOLOGY ANALYZER. THERE WERE NO INSTRUMENT GENERATED FLAGS ON THE PRINTOUT OR WORKSTATION SCREEN. ERRONEOUS TEST RESULTS WERE NOT REPORTED OUT OF THE LAB. NO REPORTS OF DEATH OR SERIOUS INJURY, AND NO AFFECT TO PT TREATMENT AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER LH 750 HEMATOLOGY ANALYZER GKZ BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK