ARTIS ZEE III CEILING
Report
- Report Number
- 3004977335-2025-00070
- Event Type
- Malfunction
- Date Received
- May 28, 2025
- Date of Event
- May 16, 2025
- Report Date
- August 26, 2025
- Manufacturer
- SIEMENS HEALTHINEERS AG
- Product Code
- OWB
- UDI-DI
- 04056869012650
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- CH
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE DEVICE LISTED IN SECTION D OF THIS REPORT IS NOT AN FDA 510(K) CLEARED MEDICAL DEVICE BUT IS SIMILAR TO THE ARTIS ZEE DEVICE WHICH IS CLEARED IN THE UNITED STATES UNDER K181407. SIEMENS HEALTHINEERS IS CONDUCTING A THOROUGH INVESTIGATION OF THE REPORTED EVENT. AS THIS EVENT IS UNDER INVESTIGATION, A ROOT CAUSE HAS NOT YET BEEN DETERMINED. A FOLLOW-UP REPORT WILL BE FILED UPON COMPLETION OF THE INVESTIGATION.
THE INVESTIGATION WAS COMPLETED BY OUR EXPERTS BY CONSIDERING COMPLAINT DESCRIPTION AND REVIEWING SERVICE REPORTS, SYSTEM HISTORY, SYSTEM LOG FILES. DURING AN ON-SITE TROUBLESHOOTING, SIEMENS LOCAL CUSTOMER SERVICE ENGINEER (CSE) FOUND A PROBLEM WITH COBRA BOARD IN THE RTC. THE CSE REPLACED THE COBRA BOARD, AND THE ISSUE WAS RESOLVED FOLLOWING THE REPLACEMENT. THE EXCHANGED COBRA BOARD WAS RETURNED FOR ANALYSIS. SEVERAL DIAGNOSTIC TESTS WERE PERFORMED, INCLUDING MEMORY TESTS AND PCI DMA TESTS. THE INVESTIGATION RESULTS INDICATED THE ROOT CAUSE IS LIKELY RELATED TO PCI COMMUNICATION RESULTING IN SPORADIC FAILURE AT COBRA BOARD. HOWEVER, THE EXACT ROOT CAUSE COULD NOT BE DETERMINED RETROSPECTIVELY. THE OCCURRENCE RATE OF THE AFOREMENTIONED ERROR PATTERN WAS CHECKED. A POSSIBLE ERROR ACCUMULATION OR EVEN A SYSTEMATIC ERROR, WHICH LEADS TO A CORRECTIVE ACTION OF THE INSTALLED BASE, COULD NOT BE DETERMINED BY THE INVESTIGATION.
SIEMENS BECAME AWARE A MALFUNCTION THAT OCCURRED WHILE OPERATING THE ARTIS ZEE CEILING III SYSTEM. DURING AN EMERGENCY CORONARY ANGIOGRAPHY PROCEDURE, NO X-RAY EXPOSURE WAS POSSIBLE. THE PROCEDURE WAS CONTINUED AND COMPLETED ON AN ALTERNATE SYSTEM. WE HAVE NO INDICATIONS OF ANY ADVERSE EFFECTS ON THE HEALTH STATUS OF THE INVOLVED PATIENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 329271 | ARTIS ZEE III CEILING | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | SIEMENS HEALTHINEERS AG | 10502502 | 04056869012650 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |