FDA Adverse Event Malfunction Summary report: N

SAPPHIRE M.T INFUSION PUMP - FRENCH

MDR report key: 22094184 · Received May 28, 2025

Report

Report Number
3010293992-2025-00037
Event Type
Malfunction
Date Received
May 28, 2025
Date of Event
April 29, 2025
Report Date
October 23, 2025
Manufacturer
EITAN MEDICAL LTD.
Product Code
FRN
UDI-DI
7290109150710
PMA / PMN Number
K192860
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

EITAN MEDICAL HAS CONDUCTED MULTIPLE ATTEMPTS TO RECEIVE THE EVENT LOG OF PUMP, AS WELL AS THE PUMP ITSELF, FOR INVESTIGATION. HOWEVER, NEITHER WAS PROVIDED BY THE CUSTOMER. AS A RESULT, A COMPREHENSIVE INVESTIGATION OF THIS EVENT COULD NOT BE CONDUCTED. IF THE EVENT LOG AND/OR THE PUMP ARE PROVIDED BY THE CUSTOMER, AN INVESTIGATION WILL BE CONDUCTED, AND THE INVESTIGATION'S FINDINGS WILL BE PRESENTED IN A FOLLOW UP REPORT. THIS REPORTED EVENT OCCURRED OUTSIDE OF THE US ON A DEVICE THAT IS SIMILAR TO THE ONE MARKETED IN THE US AND FOR WHICH THERE IS NO DATA IN GUDID. DEVICE'S PREMARKET SUBMISSION NUMBER: K192860.

Additional Manufacturer Narrative · 0

EITAN MEDICAL REQUESTED THE PUMP AND THE EVENT LOG FOR INVESTIGATION. TO DATE, NONE HAVE BEEN RECEIVED. WHEN RECEIVED, THE INVESTIGATION FINDINGS WILL BE DETAILED IN A FOLLOW-UP REPORT. THIS REPORTED EVENT OCCURRED OUTSIDE OF THE US ON A DEVICE THAT IS SIMILAR TO THE ONE MARKETED IN THE US AND FOR WHICH THERE IS NO DATA IN GUDID. DEVICE'S PREMARKET SUBMISSION NUMBER: K192860.

Additional Manufacturer Narrative · 0

INVESTIGATION TYPE: EITAN MEDICAL INVESTIGATED THE PUMP INVOLVED IN THE EVENT. INVESTIGATION FINDINGS: THE INVESTIGATION FOUND MULTIPLE SIGNS OF MISUSE. CONCLUSION: THE REPORTED DELIVERY ISSUE WAS CAUSED BY USER-INDUCED PHYSICAL DAMAGE (MISUSE.) NO MANUFACTURING OR QUALITY ISSUES WERE IDENTIFIED. THIS REPORTED EVENT OCCURRED OUTSIDE OF THE US ON A DEVICE THAT IS SIMILAR TO THE ONE MARKETED IN THE US AND FOR WHICH THERE IS NO DATA IN GUDID. DEVICE'S PREMARKET SUBMISSION NUMBER: K192860.

Description of Event or Problem · 0

THIS COMPLAINT WAS REPORTED BY A CUSTOMER FROM FRANCE. A DELIVERY ISSUE WAS REPORTED. THE CUSTOMER STATED THAT NO HUMAN HARM OCCURRED AND NO MEDICAL INTERVENTION WAS REQUIRED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 0

THIS COMPLAINT WAS REPORTED BY A CUSTOMER FROM FRANCE. A DELIVERY ISSUE WAS REPORTED. THE CUSTOMER STATED THAT NO HUMAN HARM OCCURRED AND NO MEDICAL INTERVENTION WAS REQUIRED AS A RESULT OF THIS EVENT.

Description of Event or Problem · 0

THIS COMPLAINT WAS REPORTED BY A CUSTOMER FROM (B)(6). A DELIVERY ISSUE WAS REPORTED. THE CUSTOMER STATED THAT NO HUMAN HARM OCCURRED, AND NO MEDICAL INTERVENTION WAS REQUIRED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
332172 SAPPHIRE M.T INFUSION PUMP - FRENCH INFUSION PUMP FRN EITAN MEDICAL LTD. 7290109150710

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown