FDA Adverse Event Malfunction Summary report: N

ALINITY C PROCESSING MODULE

MDR report key: 22078603 · Received May 23, 2025

Report

Report Number
3016438761-2025-00310
Event Type
Malfunction
Date Received
May 23, 2025
Date of Event
May 8, 2025
Report Date
June 12, 2025
Manufacturer
ABBOTT LABORATORIES
Product Code
JJE
UDI-DI
00380740137380
PMA / PMN Number
K170316
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE ALINITY C PROCESSING MODULE (SERIAL NUMBER (B)(6)), FOUND THE ICT WARMING RING (C-35016783-02) WAS BENT AND THE TBG, IREF CUP TO WARMING TUBE (ROHS) (7-203005-01) WAS WORN. THE FSR REPLACED THE ICT WARMING RING (C-35016783-02) AND TBG, IREF CUP TO WARMING TUBE (ROHS) (7-203005-01) TO RESOLVE THE ISSUE. NO ADDITIONAL DISCREPANT RESULT ISSUES HAVE BEEN REPORTED SINCE THE SERVICE ACTIVITY WAS COMPLETED. THE INSTRUMENT SERVICE HISTORY REVIEW REVEALED NO ADDITIONAL SERVICE TICKETS ASSOCIATED WITH DISCREPANT/ERRATIC PATIENT RESULTS. THERE WERE NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF COMPLAINT AND TRENDING DATA FOR THE ALINITY I PROCESSING MODULE DID NOT IDENTIFY ANY SIMILAR ISSUES DESCRIBED IN THIS COMPLAINT. A REVIEW OF TRACKING AND TRENDING DID NOT IDENTIFY INCREASE IN COMPLAINT ACTIVITY FOR THE ICT WARMING RING OR THE TBG, IREF CUP TO WARMING TUBE (ROHS). A REVIEW OF THE DEVICE HISTORY RECORD DID NOT IDENTIFY ANY NONCONFORMANCES OR DEVIATIONS ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND ADEQUATELY ADDRESSES THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ICT WARMING RING, TBG, IREF CUP TO WARMING TUBE (ROHS), OR THE ALINITY C PROCESSING MODULE, SERIAL NUMBER (B)(6).

Additional Manufacturer Narrative · 0

AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.

Description of Event or Problem · 0

THE CUSTOMER REPORTED A FALSELY ELEVATED SODIUM RESULT GENERATED ON THE ALINITY C PROCESSING MODULE. THE FOLLOWING DATA WAS PROVIDED: PATIENT 2: INITIAL SODIUM RESULT = 164 MMOL/L; REPEAT ON ANOTHER ANALYZER ((B)(6)) = 138 MMOL/L THE CUSTOMER STATED THE INITIAL RESULTS DID NOT GET RELEASED TO THE MEDICAL PROVIDER. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Description of Event or Problem · 0

THE CUSTOMER REPORTED A FALSELY ELEVATED SODIUM RESULT GENERATED ON THE ALINITY C PROCESSING MODULE. THE FOLLOWING DATA WAS PROVIDED: PATIENT 2: INITIAL SODIUM RESULT = 164 MMOL/L; REPEAT ON ANOTHER ANALYZER (B)(6) = 138 MMOL/L THE CUSTOMER STATED THE INITIAL RESULTS DID NOT GET RELEASED TO THE MEDICAL PROVIDER. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2321887 ALINITY C PROCESSING MODULE ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE ABBOTT LABORATORIES 00380740137380

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown ICT WARMING RING, C-35016783-02, UNKNOWN| ICT WARMING RING, C-35016783-02, UNKNOWN| TBG, IREF CUP TO WARMING TUBE (ROHS), 7-203005-01,| TBG, IREF CUP TO WARMING TUBE (ROHS), 7-203005-01,