ALINITY C PROCESSING MODULE
Report
- Report Number
- 3016438761-2025-00310
- Event Type
- Malfunction
- Date Received
- May 23, 2025
- Date of Event
- May 8, 2025
- Report Date
- June 12, 2025
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- JJE
- UDI-DI
- 00380740137380
- PMA / PMN Number
- K170316
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE FIELD SERVICE REPRESENTATIVE (FSR) INSPECTED THE ALINITY C PROCESSING MODULE (SERIAL NUMBER (B)(6)), FOUND THE ICT WARMING RING (C-35016783-02) WAS BENT AND THE TBG, IREF CUP TO WARMING TUBE (ROHS) (7-203005-01) WAS WORN. THE FSR REPLACED THE ICT WARMING RING (C-35016783-02) AND TBG, IREF CUP TO WARMING TUBE (ROHS) (7-203005-01) TO RESOLVE THE ISSUE. NO ADDITIONAL DISCREPANT RESULT ISSUES HAVE BEEN REPORTED SINCE THE SERVICE ACTIVITY WAS COMPLETED. THE INSTRUMENT SERVICE HISTORY REVIEW REVEALED NO ADDITIONAL SERVICE TICKETS ASSOCIATED WITH DISCREPANT/ERRATIC PATIENT RESULTS. THERE WERE NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF COMPLAINT AND TRENDING DATA FOR THE ALINITY I PROCESSING MODULE DID NOT IDENTIFY ANY SIMILAR ISSUES DESCRIBED IN THIS COMPLAINT. A REVIEW OF TRACKING AND TRENDING DID NOT IDENTIFY INCREASE IN COMPLAINT ACTIVITY FOR THE ICT WARMING RING OR THE TBG, IREF CUP TO WARMING TUBE (ROHS). A REVIEW OF THE DEVICE HISTORY RECORD DID NOT IDENTIFY ANY NONCONFORMANCES OR DEVIATIONS ASSOCIATED WITH THE COMPLAINT ISSUE. LABELING WAS REVIEWED AND ADEQUATELY ADDRESSES THE ISSUE UNDER REVIEW. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR PRODUCT DEFICIENCY WAS IDENTIFIED FOR THE ICT WARMING RING, TBG, IREF CUP TO WARMING TUBE (ROHS), OR THE ALINITY C PROCESSING MODULE, SERIAL NUMBER (B)(6).
AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE. ALL AVAILABLE PATIENT INFORMATION WAS INCLUDED. ADDITIONAL PATIENT DETAILS ARE NOT AVAILABLE.
THE CUSTOMER REPORTED A FALSELY ELEVATED SODIUM RESULT GENERATED ON THE ALINITY C PROCESSING MODULE. THE FOLLOWING DATA WAS PROVIDED: PATIENT 2: INITIAL SODIUM RESULT = 164 MMOL/L; REPEAT ON ANOTHER ANALYZER ((B)(6)) = 138 MMOL/L THE CUSTOMER STATED THE INITIAL RESULTS DID NOT GET RELEASED TO THE MEDICAL PROVIDER. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.
THE CUSTOMER REPORTED A FALSELY ELEVATED SODIUM RESULT GENERATED ON THE ALINITY C PROCESSING MODULE. THE FOLLOWING DATA WAS PROVIDED: PATIENT 2: INITIAL SODIUM RESULT = 164 MMOL/L; REPEAT ON ANOTHER ANALYZER (B)(6) = 138 MMOL/L THE CUSTOMER STATED THE INITIAL RESULTS DID NOT GET RELEASED TO THE MEDICAL PROVIDER. THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2321887 | ALINITY C PROCESSING MODULE | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | ABBOTT LABORATORIES | 00380740137380 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | ICT WARMING RING, C-35016783-02, UNKNOWN| ICT WARMING RING, C-35016783-02, UNKNOWN| TBG, IREF CUP TO WARMING TUBE (ROHS), 7-203005-01,| TBG, IREF CUP TO WARMING TUBE (ROHS), 7-203005-01, |