FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 22049725 · Received May 20, 2025

Report

Report Number
2955842-2025-21031
Event Type
Malfunction
Date Received
May 20, 2025
Date of Event
April 26, 2025
Report Date
April 26, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110898
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IN
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) ADDRESSED THE REPORTED EVENT WITH PHONE SUPPORT. THE ISSUE WAS RESOLVED BY CUSTOMER RESEATING THE PARTS. NO SITE VISIT WAS CONDUCTED. THE SYSTEM WAS WORKING PROPERLY AND NO ADDITIONAL ACTION WAS REQUIRED AS THE ISSUE WAS RESOLVED.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, ROBOTIC COORDINATOR (ROCO) CONTACTED INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SERVICE ENGINEER (TSE) AND REPORTED THAT SITE WAS USING ERBE DEVICE IN OPEN SURGERY AND USING EXTERNAL CAUTERY PENCIL FOR DIATHERMY, BUT ENERGY SETTING COULD NOT BE CHANGED ON ERBE. TSE SUGGESTED CALLER REBOOT ERBE AND CHECK. CALLER CONFIRMED THE ISSUE REMAINED. TSE ADVISED THE CALLER TO USE EXTERNAL ENERGY SOURCE TO COMPLETE THE SURGERY. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY. INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: SITE WAS USING ERBE ENERGY IN OPEN SURGERY PROCEDURE. PATIENT DEMOGRAPHICS WERE NOT PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2142379 DAVINCI XI VISION SIDE SYSTEM NAY INTUITIVE SURGICAL, INC 381121-30 N/A 00886874110898

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.