COBAS 6000 C501 MODULE
Report
- Report Number
- 1823260-2025-01531
- Event Type
- Malfunction
- Date Received
- May 19, 2025
- Date of Event
- April 26, 2025
- Report Date
- May 19, 2025
- Manufacturer
- ROCHE DIAGNOSTICS
- Product Code
- JJE
- UDI-DI
- 04015630924707
- PMA / PMN Number
- K060373
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE CA2 REAGENT LOT NUMBER WAS 850567 WITH AN EXPIRATION DATE OF 31-MAR-2026. REAGENT ISSUES WERE EXCLUDED AS THE CUSTOMER HAD NO FURTHER ISSUES, AND THE CORRECT REPEAT RESULT WAS RECEIVED USING THE SAME REAGENT. THE FIELD SERVICE ENGINEER (FSE) REPLACED THE VACUUM UNIT, FIXED A VACUUM TUBE ON THE VACUUM BOTTLE, READJUSTED THE CELL RINSE LEVELS, AND CONFIRMED THE MODULE WAS OPERATING WITHIN SPECIFICATION. THE SERVICE ACTIONS RESOLVED THE ISSUE. AS VARIOUS SERVICE ACTIONS WERE PERFORMED, THE SPECIFIC ROOT CAUSE COULD NOT BE IDENTIFIED.
THE INITIAL REPORTER COMPLAINED OF DISCREPANT HIGH RESULTS FOR 3 PATIENT SAMPLES TESTED FOR CALCIUM GEN.2 (CA2) ON A COBAS C 501 MODULE. PATIENT 1 INITIAL RESULT WAS 13.8 MG/DL. THE REPEAT RESULT WAS 9.32 MG/DL. PATIENT 2 INITIAL RESULT WAS 14.97 MG/DL. THE REPEAT RESULT WAS 9.36 MG/DL. PATIENT 3 INITIAL RESULT WAS 14 MG/DL. THE REPEAT RESULT WAS 8.9 MG/DL.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 164298 | COBAS 6000 C501 MODULE | CLINICAL CHEMISTRY ANALYZER | JJE | ROCHE DIAGNOSTICS | 04015630924707 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |