RESPIRONICS
Report
- Report Number
- 2518422-2025-044990
- Event Type
- Malfunction
- Date Received
- May 16, 2025
- Date of Event
- May 2, 2025
- Report Date
- June 9, 2025
- Manufacturer
- RESPIRONICS, INC.
- Product Code
- MNT
- PMA / PMN Number
- K102985
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MN, US
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
IN A GOOD FAITH EFFORT (GFE) RESPONSE FROM THE CUSTOMER RECEIVED ON 05JUN2025, IT WAS STATED THAT THERE WERE NO PLANS TO CONTINUE TROUBLESHOOTING/REPAIR SERVICE AS OF THE TIME OF THE RESPONSE, AND THE DEVICE WAS PLANNED TO REMAIN OUT OF SERVICE FOR THE TIME BEING. THE INVESTIGATION CONCLUDES THAT NO FURTHER ACTION IS REQUIRED AT THIS TIME. IF ADDITIONAL INFORMATION IS RECEIVED THE COMPLAINT FILE WILL BE REOPENED.
IN A GOOD FAITH EFFORT (GFE) RESPONSE FROM THE CUSTOMER ON 03JUN2025, IT WAS CONFIRMED THAT THE POWER MANAGEMENT (PM) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) HAD BEEN REPLACED. THE PART REPLACEMENT HAD NOT RESOLVED THE CUSTOMERS BACKUP BATTERY FAILED ALARM. THE CUSTOMER CONFIRMED THAT THE DEVICE REMAINED OUT OF USE AS OF THE TIME OF THE GFE RESPONSE. THE INVESTIGATION IS ONGOING.
PHILIPS RECEIVED A COMPLAINT ON THE V60 VENTILATOR INDICATING THAT, DURING PREVENTATIVE MAINTENANCE (PM) OF THE DEVICE, THERE WAS A BATTERY FAILURE ALARM PRODUCED. THE DEVICE WAS REPORTED TO BE OUTSIDE OF USE AT THE TIME OF THE REPORTED PROBLEM. NO PATIENT OR USER HARM REPORTED. IN A GOOD FAITH EFFORT (GFE) RESPONSE FROM THE CUSTOMER 06MAY2025, IT WAS CLARIFIED THAT A REPLACEMENT POWER MANAGEMENT (PM) PRINTED CIRCUIT BOARD ASSEMBLY (PCBA) HAD BEEN ORDERED FOR THE DEVICE PRODUCING A BACKUP BATTERY FAILED ALARM DURING PM. IN A SECOND GFE RESPONSE RECEIVED ON 12MAY2025, IT WAS CONFIRMED THAT THE ORDERED PM PCBA HAD BEEN RECEIVED AND INSTALLED IN THE DEVICE. THE REPLACEMENT PM PCBA DID NOT RESOLVE THE BACKUP BATTERY ISSUE, AND THE DEVICE HAS NOT BEEN RETURNED TO SERVICE AS OF THE TIME OF THE GFE RESPONSE ON 12MAY2025. THE INVESTIGATION IS ONGOING.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1216110 | RESPIRONICS | VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE | MNT | RESPIRONICS, INC. | V60 V60PLUS VENTILATOR |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |