CONTOUR® PLUS
Report
- Report Number
- 1810909-2025-00077
- Event Type
- Injury
- Date Received
- May 15, 2025
- Date of Event
- January 23, 2025
- Report Date
- July 16, 2025
- Manufacturer
- ASCENSIA DIABETES CARE US INC.
- Product Code
- NBW
- PMA / PMN Number
- K191286
- Adverse Event
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- MX
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
A DEVICE HISTORY RECORD WAS REVIEWED FOR THE SUSPECTED CONTOUR® PLUS METER WITH SERIAL # (B)(6) AND NO MANUFACTURING ANOMALIES WERE FOUND.
THE CUSTOMER USED CONTOUR® PLUS TEST STRIPS FROM LOT # 2HQHH06C WHICH EXPIRED IN AUG-2024. AS PER THE CONTOUR® PLUS METER USER GUIDE, "DO NOT USE EXPIRED MATERIALS. USING EXPIRED MATERIAL CAN CAUSE INACCURATE RESULTS. ALWAYS CHECK THE EXPIRATION DATES ON YOUR TEST STRIPS." ADDITIONALLY, A DEVICE HISTORY RECORD WAS REVIEWED FOR THE SUSPECTED CONTOUR PLUS TEST STRIPS AND NO MANUFACTURING ANOMALIES WERE FOUND. THE PATIENT/FAMILY (A1) WAS THE INITIAL REPORTER (E1), SO PERSONAL INFORMATION WAS NOT ENTERED. NO INFORMATION WAS CAPTURED IN SECTION A4 AS THE CUSTOMER'S WEIGHT WAS NOT PROVIDED. SKU # 7706 OF THE CONTOUR® PLUS TEST STRIPS IS ONLY AVAILABLE IN MEXICO; THEREFORE, THE UDI # IS NOT APPLICABLE. THE CONTOUR® PLUS TEST STRIPS USED WITH THE CONTOUR® PLUS METER IS SIMILAR TO THE CONTOUR® NEXT TEST STRIPS USED WITH THE CONTOUR® NEXT METER AVAILABLE IN THE US MARKET. THEREFORE, PRODUCT CODE NBW AND MOST RECENT 510 (K) # K191286 ASSOCIATED WITH THE CONTOUR® NEXT METER MARKETED IN US WERE CAPTURED IN SECTIONS D2B AND G4 RESPECTIVELY. THE DEVICE WAS DISTRIBUTED OUTSIDE THE US, THEREFORE, NO GUDID INFORMATION EXISTS.
THE CUSTOMER FROM MEXICO REPORTED THAT SHE OBTAINED BLOOD GLUCOSE READINGS OF 191 MG/DL AT 3:28 P.M. AND 92 MG/DL AT 3:30 P.M. WITH THE CONTOUR® PLUS METER. THE CUSTOMER WAS EXPERIENCING SYMPTOMS OF HYPERGLYCEMIA WHICH WAS DESCRIBED AS BLURRY VISION, DIZZINESS AND HEADACHE. THE CUSTOMER VISITED A DOCTOR WHO PERFORMED A BLOOD GLUCOSE TEST WITH AN ALTERNATE METER AND OBTAINED A READING OF 380 MG/DL. THE CUSTOMER WAS GIVEN AN INTRAVENOUS INFUSION OF INSULIN IN THE HOSPITAL, WHERE THEY STAYED FOR 4 TO 5 HOURS. FOLLOWING THE TREATMENT, THE CUSTOMER'S GLUCOSE LEVELS WERE STABILIZED. THE DOCTOR ADVISED HER TO EXERCISE AND AVOID HIGH-CARBOHYDRATE FOODS. THE CUSTOMER WAS ADVISED TO RETURN THE DEVICE FOR EVALUATION. A REPLACEMENT METER KIT WAS SENT TO THE CUSTOMER.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2011114 | CONTOUR® PLUS | BLOOD GLUCOSE TEST STRIPS | NBW | ASCENSIA DIABETES CARE US INC. | 7706 | 2HQHH06C |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 54 YR | Female | Required Intervention| H |