BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    BD PYXIS¿ MEDBANK

    MDR report key: 22020274 · Received May 14, 2025

    Report

    Report Number
    2016493-2025-80165
    Event Type
    Malfunction
    Date Received
    May 14, 2025
    Date of Event
    April 17, 2025
    Report Date
    May 13, 2025
    Manufacturer
    CAREFUSION 303, INC.
    Product Code
    BRY
    PMA / PMN Number
    EXEMPT
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    IN, US
    Reporter Occupation
    OTHER HEALTH CARE PROFESSIONAL
    Health Professional
    Yes

    Narratives

    Additional Manufacturer Narrative · 0

    UPON INVESTIGATION OF THE ACTUAL DEVICE USED IN THIS INCIDENT, IT WAS DETERMINED THAT UNABLE TO LOGIN. A TECHNICAL SUPPORT SPECIALIST CHECKED THE MEDBANK MY Q-LINK AND FOUND THE USERNAME WAS ACTIVE. THE TSS PROVIDED THE USERNAME AND GENERIC PASSWORD, CUSTOMER CONFIRMED THAT THE USER THEN ABLE TO LOGIN WITHOUT ANY ISSUES. THE SYSTEM FUNCTIONED AS INTENDED AFTER THE TECHNICAL SUPPORT SPECIALIST TROUBLESHOT THE DEVICE.

    Description of Event or Problem · 0

    IT WAS REPORTED BY THE CUSTOMER THAT WHEN USING THE BD PYXIS¿ MEDBANK, UNABLE TO LOGIN. THE CUSTOMER STATED THAT THIS MALFUNCTION OCCURRED WHEN THE USER TRIED TO DISPENSE THE MEDICATIONS TO THE PATIENT. HOWEVER, THERE WERE NO ADVERSE EVENTS OR INJURIES REPORTED DUE TO THIS EVENT.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    1217679 BD PYXIS¿ MEDBANK AUTOMATED DISPENSING CABINET BRY CAREFUSION 303, INC. 169-11

    Patients

    Seq Age Sex Outcome Treatment
    1 NA Unknown