FDA Adverse Event Malfunction Summary report: N

CARELINK

MDR report key: 2201674 · Received August 11, 2011

Report

Report Number
2182208-2011-01190
Event Type
Malfunction
Date Received
August 11, 2011
Date of Event
May 16, 2011
Manufacturer
MEDTRONIC, INC.
Product Code
KRG
PMA / PMN Number
P890003/S065
Removal / Correction Number
ASKU
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INFORMATION SUBMITTED REFLECTS ALL RELEVANT DATA RECEIVED. IF ADDITIONAL RELEVANT INFORMATION IS RECEIVED, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. EVALUATION SUMMARY: (B)(4) ANALYSIS FOUND THAT THE PROGRAMMER BOOTED UP WITH A WHITE SCREEN AND WOULD NOT ADVANCE ANY FURTHER. THE CURSOR APPEARED ON THE SCREEN AND WAS RESPONSIVE TO THE STYLUS PEN. THE CAUSE OF THE REPORTED BEHAVIOR COULD NOT BE DETERMINED, HOWEVER, RELOADING THE SOFTWARE CORRECTED THE ISSUE. THE PROGRAMMER FACE PLATE WAS ALSO NOTED TO HAVE ONE LOOSE SCREW.

Description of Event or Problem · 1

IT WAS REPORTED THAT THE PROGRAMMER WAS STUCK ON A VITATRON SCREEN. THE SERVICE DISK WAS RUN, BUT AFTER THAT, THE PROGRAMMER BOOTED TO A BLANK SCREEN. NO PATIENT INVOLVEMENT OR COMPLICATIONS WERE REPORTED AS A RESULT OF THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CARELINK PROGRAMMER KRG MEDTRONIC, INC. 2090 ASKU

Patients

Seq Age Sex Outcome Treatment
1 Other