FDA Adverse Event Injury Summary report: N

OT ULTRAMINI METER

MDR report key: 2201219 · Received August 11, 2011

Report

Report Number
2939301-2011-07255
Event Type
Injury
Date Received
August 11, 2011
Date of Event
July 25, 2011
Report Date
July 25, 2011
Manufacturer
LIFESCAN INC.
Product Code
NBW
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
MN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

FOLLOW-UP # 1 (09/29/2011)-DEVICE EVALUATION: ON (B)(6), 2011 A DHR (DEVICE HISTORY RECORD) WAS COMPLETED FOR THIS PRODUCT AND NO DEVIATIONS, NON-CONFORMANCES, OR REWORKS WERE OBSERVED. THE METER INVOLVED WITH THIS COMPLAINT HAS BEEN RETURNED AND EVALUATED BY PRODUCT ANALYSIS ON (B)(6), 2011 WITH THE FOLLOWING FINDINGS: THE METER HAS PASSED TESTING WITH NO FAULTS FOUND. IF LIFESCAN OBTAINS ADDITIONAL INFORMATION REGARDING THIS COMPLAINT, A FOLLOW UP REPORT WILL BE SUBMITTED. AT THIS TIME, LIFESCAN CONSIDERS THIS MATTER CLOSED.

Additional Manufacturer Narrative · 1

LIFESCAN (LFS) HAS REQUESTED RETURN OF THE SUBJECT PRODUCT(S) FOR EVALUATION. IF THE PRODUCT(S) ARE RETURNED, LFS WILL EVALUATE IT/THEM AND INFORM FDA OF PRODUCT(S) THAT DO NOT PASS INSPECTION IN A SUPPLEMENTAL REPORT. 510(K) # IS K061118.

Description of Event or Problem · 1

ON (B)(6) 2011, THE LAY USER/PATIENT CONTACTED LIFESCAN (LFS) ALLEGING THAT HER ONETOUCH ULTRAMINI METER WAS DISPLAYING THE APPLY SAMPLE MESSAGE. THE FOLLOWING COMPLAINT WAS CLASSIFIED BASED ON INFORMATION OBTAINED FROM THE CUSTOMER SERVICE REPRESENTATIVE (CSR). THE PATIENT ALLEGED THAT THE ISSUE BEGAN ON (B)(6) 2011 AT 7:30AM. THE PATIENT MANAGES HER DIABETES WITH INSULIN (SELF ADJUSTER). ACCORDING TO THE CSR'S DOCUMENTATION, SHORTLY AFTER THE ALLEGED ISSUE OCCURRED, THE PATIENT CONTINUED WITH HER USUAL DOSE OF MEDICATION AND ADMINISTERED 15 UNITS OF NOVOLOG INSULIN. AN HOUR AFTER THE ALLEGED ISSUE OCCURRED, THE PATIENT CLAIMED SHE DEVELOPED SYMPTOMS OF THIRST AND FELT LIKE SHE WAS "DRUNK". ACCORDING TO THE CSR'S DOCUMENTATION, SOMETIME BETWEEN 8:30-9AM, THE PATIENT ADMINISTERED SELF-TREATMENT BY CONSUMING SODA AND 2 STICKS OF HONEY. THE PATIENT DENIED TESTING HER BLOOD GLUCOSE WITH ANOTHER DEVICE. A T THE TIME OF TROUBLESHOOTING, THE CSR NOTED THAT THE ALLEGED ISSUE WAS RESOLVED WITH TRAINING. REPLACEMENT PRODUCTS WERE SENT TO THE PATIENT. THIS COMPLAINT IS BEING REPORTED BECAUSE THE PATIENT CLAIMS SHE WAS UNABLE TO TEST HER BLOOD GLUCOSE DUE TO THE REPORTED ISSUE AND REPORTEDLY DEVELOPED SYMPTOMS SUGGESTIVE OF A SERIOUS INJURY AFTER THE ALLEGED METER ISSUE BEGAN.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 OT ULTRAMINI METER GLUCOSE MONITORING SYS/KIT NBW LIFESCAN INC. 3151191

Patients

Seq Age Sex Outcome Treatment
1 47 YR Life Threatening| R