FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 22009852 · Received May 13, 2025

Report

Report Number
1823260-2025-01477
Event Type
Malfunction
Date Received
May 13, 2025
Date of Event
April 21, 2025
Report Date
May 13, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
BR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER WAS 823706. THE EXPIRATION DATE WAS NOT PROVIDED. THE FIELDS SERVICE ENGINEER ADJUSTED THE REACTION WASH CUVETTES, DECONTAMINATED AND ADJUSTED THE SAMPLE AND REAGENT PIPETTING SYSTEM, AND REPAIRED THE SYRINGES. THE CUSTOMER PERFORMED THE QC TESTING AND CALIBRATION, WHICH WERE SUCCESSFUL. A GENERAL LOT-RELATED ISSUE CAN BE EXCLUDED, SINCE CALIBRATION AND QC DATA ARE ACCEPTABLE. THE INVESTIGATION WAS UNABLE TO DETERMINE A SPECIFIC ROOT CAUSE. THE EVENT WAS CONSISTENT WITH PRE-ANALYTICAL HANDLING ISSUES AT THE CUSTOMER SITE. CORRECT PRE-ANALYTIC SAMPLE HANDLING IS WITHIN THE CUSTOMER'S RESPONSIBILITY.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE PHOSPHATE (INORGANIC) VER.2 RESULTS FROM THE COBAS C 503 ANALYTICAL UNIT. SAMPLE 1 INITIAL RESULT WAS 11.5 MG/DL, AND THE REPEAT RESULT WAS 4.63 MG/DL. SAMPLE 2 INITIAL RESULT WAS 15.4 MG/D,L AND THE REPEAT RESULT WAS 2.40 MG/DL. THE QUESTIONABLE RESULTS WERE NOT REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2370814 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown