FDA Adverse Event
Malfunction
Summary report: N
HEART START XL
MDR report key: 2200925
·
Received June 30, 2011
Report
- Report Number
- 1218950-2011-01867
- Event Type
- Malfunction
- Date Received
- June 30, 2011
- Report Date
- June 7, 2011
- Manufacturer
- AGILENT TECHNOLOGIES, INC.
- Product Code
- MKJ
- PMA / PMN Number
- K001725
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- IT
- Reporter Occupation
- UNKNOWN
Narratives
Additional Manufacturer Narrative · 1
(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE WAS NOT CHARGING THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT. A PHILIPS FIELD SERVICE ENGINEER WENT TO THE CUSTOMER SITE TO EVALUATE THE DEVICE. REPLACING THE POWER SUPPLY RESOLVED THIS FAILURE. THE DEVICE PASSED ALL TESTING AND REMAINS AT THE CUSTOMER SITE. WE CONSIDER THIS TO HAVE BEEN A POWER SUPPLY MALFUNCTION.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE DEVICE WAS NOT CHARGING THE BATTERY. THERE WAS NO REPORT OF PT INVOLVEMENT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | HEART START XL | MKJ | AGILENT TECHNOLOGIES, INC. | M4735A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |