FDA Adverse Event Malfunction Summary report: N

HEARTSTART MRX

MDR report key: 2200883 · Received June 30, 2011

Report

Report Number
1218950-2011-01880
Event Type
Malfunction
Date Received
June 30, 2011
Report Date
June 3, 2011
Manufacturer
PHILIPS HEALTHCARE - ANDOVER
Product Code
MKJ
PMA / PMN Number
K031187
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
UNKNOWN

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE CUSTOMER REPORTED THAT THE DEVICE WOULD LOCK UP (STOP OPERATION) DURING THE USER INITIATED OPERATIONAL CHECK. THIS SYMPTOM MANIFESTED ONLY DURING USER INITIATED TESTING. THERE WAS NO PATIENT INVOLVEMENT. PHILIPS EVALUATED THE DEVICE AND CONFIRMED THE MALFUNCTION. THE MALFUNCTION WAS RESOLVED BY RELOADING THE SOFTWARE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE DEVICE WOULD LOCK UP (STOP OPERATION) DURING THE USER INITIATED OPERATIONAL CHECK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 HEARTSTART MRX MKJ PHILIPS HEALTHCARE - ANDOVER M3535A

Patients

Seq Age Sex Outcome Treatment
1