FDA Adverse Event Malfunction Summary report: N

BRAUN

MDR report key: 21999806 · Received May 11, 2025

Report

Report Number
1314800-2025-00017
Event Type
Malfunction
Date Received
May 11, 2025
Date of Event
April 4, 2025
Report Date
May 11, 2025
Manufacturer
KAZ USA, INC., A HELEN OF TROY COMPANY
Product Code
FLL
UDI-DI
00328785001914
PMA / PMN Number
K103800
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
003

Narratives

Additional Manufacturer Narrative · 0

KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING, BUT IT HAS NOT YET BEEN RECEIVED.

Description of Event or Problem · 0

A HOSPITAL REPORTED THAT THEIR THERMOMETER HAD ALLEGEDLY GIVEN A FALSE NEGATIVE READING ON A PATIENT WHO HAD ALREADY BEEN ADMITTED WITH A LUNG INFECTION. THE DEVICE ALLEGEDLY GAVE A READING OF 36.9°C, AND A FEVER OF 38.9°C WAS CONFIRMED BY A MEDICAL PROFESSIONAL USING A DIFFERENT EAR THERMOMETER. NO INFORMATION WAS PROVIDED ON THE DIAGNOSIS OR CURRENT STATUS OF THE PATIENT. THE ONLY KNOWN INFORMATION PROVIDED WAS THAT A FEVER WAS CONFIRMED BY A MEDICAL PROFESSIONAL, AND OUR DEVICE WAS GIVING FALSE NEGATIVE READINGS. KAZ USA, INC. HAS REQUESTED THAT THE PRODUCT BE RETURNED TO OUR COMPANY FOR TESTING.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1131162 BRAUN EAR THERMOMETER FLL KAZ USA, INC., A HELEN OF TROY COMPANY 00328785001914

Patients

Seq Age Sex Outcome Treatment
1 26 YR Female Hospitalization| R| O