FDA Adverse Event Malfunction Summary report: N

RAPIDPOINT 500E BLOOD GAS SYSTEM

MDR report key: 21996717 · Received May 9, 2025

Report

Report Number
3002637618-2025-00036
Event Type
Malfunction
Date Received
May 9, 2025
Date of Event
April 25, 2025
Report Date
June 3, 2025
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
CHL
UDI-DI
00630414286174
PMA / PMN Number
K192240
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NL
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION WAS COMPLETED. ASSESSING THE PROVIDED INSTRUMENT DATA SHOWS ONE ¿SODIUM SENSOR INTERFERENT DETECTED¿ AND ONE ¿EXCESSIVE NA+ INTERFERENT DETECTED¿ MESSAGES ON THE DAY OF THE EVENT. THESE EVENTS ARE KNOWN INDICATIONS OF NA+ SENSOR EXPOSURE TO QUATERNARY AMMONIUM COMPOUNDS (QACS) SUCH AS BENZALKONIUM FOUND IN MANY SKIN DISINFECTANTS OR EXTERIOR CLEANERS. CUSTOMER BULLETINS INCLUDING AND THE RAPIDPOINT 500E OPERATOR¿S GUIDE RECOMMENDS NOT TO USE ANY SKIN DISINFECTING PRODUCTS AND/OR EXTERIOR DISINFECTANTS THAT CONTAIN QUATERNARY AMMONIUM COMPOUNDS (QAC) AS THEY ARE KNOWN INTERFERENTS TO THE RP500/500E NA+ SENSOR BY POTENTIALLY IMPACTING THE SENSOR AND ITS¿ PERFORMANCE AND SHOULD BE AVOIDED. THE CUSTOMER HAS THE ¿NA+ INTERFERENT WARNING¿ POP-UP ENABLED. THE ROOT CAUSE FOR DISCREPANT LOW NA+ RESULT GENERATED ON THE RP500E INSTRUMENT WAS DUE TO THE MOMENTARY INSTABILITY OF THE NA+ SENSOR CAUSED BY AN INTERFERENT SUCH AS A QAC EXPOSURE WHEN THE SAMPLE IN QUESTION WAS RUN. THE SOURCE OF QAC IS UNKNOWN. THE MEASUREMENT CARTRIDGE WAS REPLACED AND THE RP500E INSTRUMENT IS CURRENTLY OPERATIONAL. ON 30-MAY-2025, IT WAS VERIFIED THAT THE RESULTS PROVIDED WERE SWITCHED. SECTIONS B5, B6, AND H6 (MEDICAL DEVICE PROBLEM CODE) HAVE BEEN UPDATED.

Additional Manufacturer Narrative · 0

THE CUSTOMER PROVIDED INSTRUMENT FILES AND THE INVESTIGATION IS ONGOING. THE CAUSE OF THE EVENT IS UNKNOWN.

Description of Event or Problem · 0

THE CUSTOMER REPORTED DISCREPANT LOW NA ON 1 PATIENT WHEN COMPARED TO REPEAT TESTING OF THE SAME SAMPLE ON A DIFFERENT RP500E INSTRUMENT. THERE IS NO REPORT OF INJURY DUE TO THIS EVENT.

Description of Event or Problem · 0

THE CUSTOMER REPORTED DISCREPANT HIGH NA ON 3 PATIENTS WHEN COMPARED TO REPEAT TESTING OF THE SAME SAMPLES ON A DIFFERENT RP500E INSTRUMENT. THERE IS NO REPORT OF INJURY DUE TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1968115 RAPIDPOINT 500E BLOOD GAS SYSTEM RP 500E CHL SIEMENS HEALTHCARE DIAGNOSTICS INC. 00630414286174

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown