FDA Adverse Event Malfunction Summary report: N

IBOT PMD

MDR report key: 21985757 · Received May 8, 2025

Report

Report Number
3014522447-2025-00003
Event Type
Malfunction
Date Received
May 8, 2025
Date of Event
April 12, 2025
Report Date
May 8, 2025
Manufacturer
MOBIUS MOBILITY LLC.
Product Code
IMK
UDI-DI
00857584008010
PMA / PMN Number
K243442
Removal / Correction Number
014522447/05052025/C/000
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

THE USER STATES THAT SHE DID NOT INTENTIONALLY COMMAND MODE TRANSITION, BUT NEVERTHELESS, THE DATA SHOWS THE COMMANDS WERE RECEIVED. THE USER CONTROLLER WAS RETURNED FOR EVALUATION, AND NO ISSUES WERE IDENTIFIED WITH THE USER CONTROLLER. WHEREAS THE USER STATED SHE WAS LEANING HER ELBOW ON THE ARMREST, IT IS POSSIBLE SHE ACCIDENTALLY PRESSED THE MODE TRANSITION SHORTCUT AND SEAT ADJUSTMENT SHORTCUT. AS TO WHY THE DEVICE FELL, INVESTIGATION FOUND A SOFTWARE ISSUE IN THE RECENTLY-RELEASED SOFTWARE VERSION RUNNING ON THIS DEVICE. IF A SEAT ADJUSTMENT IS COMMANDED DURING A 24 MILLISECOND WINDOW OF A SELF-TEST WHICH OCCURS APPROXIMATELY 1 SECOND AFTER TRANSITION TO BALANCE MODE OR AFTER A SEAT ADJUSTMENT IN BALANCE MODE, TWO SELF-TESTS WILL INTERFERE WITH EACH OTHER, LEADING TO A TIP-OVER.

Description of Event or Problem · 0

USER STATED SHE WAS IN STANDARD MODE LEANING HER ELBOW ON THE ARMREST. THE DEVICE WAS STATIONARY ON LEVEL GROUND. THE USER HEARD A CLICK AS OF THE BRAKES RELEASING, AND THE IBOT MOVED AS IF TO TRANSITION MODES (INTO 4-WHEEL OR BALANCE MODE) AND THEN FELL OVER BACKWARDS. USER REPORTED THAT SHE DID NOT INTENTIONALLY COMMAND A MODE TRANSITION. USER WAS NOT WEARING THE POSITIONING BELT. SHE LANDED ON HER BACK, WITH HER HEAD ON THE HEADREST, AND SLID OUT OF THE SEAT. SHE DID NOT SUSTAIN ANY INJURIES.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
945074 IBOT PMD IBOT IMK MOBIUS MOBILITY LLC. IBOT PMD N/A 00857584008010

Patients

Seq Age Sex Outcome Treatment
1 52 YR Female