FDA Adverse Event Malfunction Summary report: N

AUTOSOFT XC

MDR report key: 21982753 · Received May 8, 2025

Report

Report Number
3003442380-2025-08229
Event Type
Malfunction
Date Received
May 8, 2025
Date of Event
March 18, 2025
Report Date
April 10, 2025
Manufacturer
UNOMEDICAL DEVICES S.A. DE C.V.
Product Code
FPA
UDI-DI
05705244026032
PMA / PMN Number
K032854
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

H11: SINCE NO LOT NUMBER IS AVAILABLE, A DETAILED INVESTIGATION, TESTS ON REFERENCE SAMPLES OR BATCH REVIEW CANNOT BE CONDUCTED. THEREFORE, THIS COMPLAINT WILL BE CLOSED, THIS ISSUE WILL BE MONITORED THROUGH PMS PRODUCT TRENDS AND MALFUNCTION. IF ANY TRENDS PICKED UP, THIS WILL FLAG ON THE TRIPS AND ALERTS ACCORDING TO THE OMQR PROCEDURE. INITIAL AND FINAL MDR 2192500 - MDR 3003442380-2025- 08229 - DEVICE 5 OF 8.

Description of Event or Problem · 0

REFERENCE NUMBER (B)(4). EVENT OCCURRED IN THE UNITED STATES. IT WAS REPORTED THAT THE PATIENT FACED EVENTS OF CRIMPED CANNULA FROM (B)(6) 2025. THE ISSUES OCCURRED WITH EIGHT SIMILAR TYPES OF INFUSION SETS. THE SYMPTOMS OCCURRED WITHIN THREE HOURS OF INSERTION. THE SITE WAS PATIENT'S ABDOMEN, BUTTOCKS, LEGS, ARMS. THE BLOOD GLUCOSE LEVEL OF THE PATIENT WAS ABOVE 500 MG/DL WHICH WAS TREATED WITH CHANGING INFUSION SETS MULTIPLE TIMES BEFORE TAKING BOLUS. THE CUSTOMER REPLACED INFUSION SET AND RESUMED INSULIN DELIVERIES SUCCESSFULLY. NO FURTHER INFORMATION AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
997783 AUTOSOFT XC INSET I 2-PACK 60/9 GREY TCAP FPA UNOMEDICAL DEVICES S.A. DE C.V. 1010899 UNKNOWN 05705244026032

Patients

Seq Age Sex Outcome Treatment
1 35 YR Female