FDA Adverse Event Malfunction Summary report: N

UNICEL® DXI 600 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2196079 · Received August 9, 2011

Report

Report Number
2122870-2011-02805
Event Type
Malfunction
Date Received
August 9, 2011
Date of Event
July 5, 2011
Report Date
July 11, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
DHA
PMA / PMN Number
K023764
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES ARE PLASMA. CENTRIFUGATION INFORMATION WAS NOT SUPPLIED. PER THE CUSTOMER COMPLAINT RECORDS, TBHCG QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO AND AFTER THE ERRONEOUS RESULTS. SAMPLES WERE SENT TO CUSTOMER PRODUCT LINE SUPPORT (CPLS) FOR FURTHER INVESTIGATION. CPLS WAS UNABLE NOT REPRODUCE THE CUSTOMER RESULTS FOR SAMPLE 1/1. CPLS STATED THAT IF THE INSTRUMENT IS OPERATIONAL, THEN PRE-ANALYTICAL SAMPLE HANDLING/COLLECTION IS THE PROBABLE ROOT CAUSE FOR THIS EVENT. THE INVESTIGATION DID NOT DEMONSTRATE A REAGENT RELATED ISSUE. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. A DEFINITE ROOT CAUSE HAS NOT BEEN DETERMINED TO DATE.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BCI) IN REGARDS TO OBTAINING HIGHER THAN EXPECTED TOTAL BETA - HUMAN CHORIONIC GONADOTROPIN (TBHCG) RESULTS ON ONE (1) PATIENT'S SAMPLE, GENERATED BY THE UNICEL DXI 600 ACCESS IMMUNOASSAY SYSTEM. UPON REPEAT THE RESULT WAS LOWER AND OUTSIDE THE ASSAYS PRECISION CLAIMS. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXI 600 ACCESS IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE DHA BECKMAN COULTER INC. DXI 600 N/A

Patients

Seq Age Sex Outcome Treatment
1 35 YR