FDA Adverse Event Malfunction Summary report: N

HIGH DEFINITION LCD MONITOR

MDR report key: 21952597 · Received May 2, 2025

Report

Report Number
3002808148-2025-07396
Event Type
Malfunction
Date Received
May 2, 2025
Date of Event
April 21, 2025
Report Date
November 26, 2025
Manufacturer
SHIRAKAWA OLYMPUS CO., LTD.
Product Code
FET
UDI-DI
04953170363498
PMA / PMN Number
K102379
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
BIOMEDICAL ENGINEER
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THIS SUPPLEMENTAL REPORT IS BEING SUBMITTED TO PROVIDE THE RESULTS OF THE FINAL INVESTIGATION. UPDATED FIELDS: H4, H6, H11. THE DEVICE WAS NOT RETURNED TO OLYMPUS FOR INSPECTION, AND THE REPORTED FAILURE WAS CONFIRMED. A ROOT CAUSE COULD NOT BE IDENTIFIED. BASED ON THE RESULTS OF THE INVESTIGATION, NO PROBLEM WAS DETECTED. SHOULD ADDITIONAL RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED. OLYMPUS WILL CONTINUE TO MONITOR FIELD PERFORMANCE FOR THIS DEVICE.

Additional Manufacturer Narrative · 0

IT WAS REPORTED BY THE CUSTOMER TO OLYMPUS TECHNICAL ASSISTANCE CENTER (TAC) VIA PHONE THAT THE VIDEO CABLE TO THE MONITOR WAS DISCONNECTED AND THERE WAS NO VIDEO DETECTED ON SDI 1 INPUT ON THE MONITOR AS HE CONNECTED IT. INVESTIGATION INDICATES THAT INCORRECT CONNECTION OF THE CV-190>SDI OUT 2 SIGNAL TO THE OEV-262H>VIDEO IN WAS DONE BY HIM. INSTEAD, THE CABLE TO THE OEV-262H>SDI 1 WAS INSTRUCTED TO BE CONNECTED BY HIM. IT WAS CONFIRMED BY HIM THAT THE ISSUE WAS RESOLVED. THE DEVICE WILL NOT BE RETURNED TO OLYMPUS FOR EVALUATION. THE INVESTIGATION IS ONGOING. A SUPPLEMENTAL REPORT WILL BE SUBMITTED WHEN THE INVESTIGATION IS COMPLETED OR IF ADDITIONAL INFORMATION BECOMES AVAILABLE.

Description of Event or Problem · 0

NO ADDITIONAL INFORMATION RECEIVED FROM THE CUSTOMER.

Description of Event or Problem · 0

IT WAS REPORTED THE SUBJECT DEVICE PRESENTED NO VIDEO. THE EVENT OCCURRED DURING SET UP / INSPECTION FOR USE BEFORE PATIENT IN ROOM. THERE WERE NO REPORTS OF PATIENT HARM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
935413 HIGH DEFINITION LCD MONITOR HIGH DEFINITION LCD MONITOR FET SHIRAKAWA OLYMPUS CO., LTD. OEV262H 04953170363498

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown CV-190.