FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY WITH T:CONNECT MOBILE APP

MDR report key: 21951883 · Received May 2, 2025

Report

Report Number
3013756811-2025-84550
Event Type
Malfunction
Date Received
May 2, 2025
Date of Event
April 25, 2025
Report Date
May 1, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000077
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 280 UNITS OF INSULIN DURING THE LOAD SEQUENCE. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUE. CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 120-280 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
194633 T:SLIM X2 INSULIN PUMP WITH CONTROL-IQ TECHNOLOGY WITH T:CONNECT MOBILE APP ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1002717 W1773500 00389152000077

Patients

Seq Age Sex Outcome Treatment
1 59 YR Female