VACUETTE® TUBE 3.5 ML LH LITHIUM HEPARIN SEPARATOR 13X100
Report
- Report Number
- 1125230-2025-00015
- Event Type
- Malfunction
- Date Received
- May 1, 2025
- Report Date
- April 28, 2025
- Manufacturer
- GREINER BIO-ONE NORTH AMERICA, INC
- Product Code
- JKA
- PMA / PMN Number
- K960857
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- OH, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
(B)(4): RECEIVED 1RK (B)(6) FOR EVALUATION. RECEIVED CUSTOMER PICTURES. A CHECK OF QUALITY, PRODUCTION, AND MAINTENANCE RECORDS REVEALED NO DEVIATIONS IN RELATION TO THE RE-PORTED ERROR. TUBES WERE VERIFIED TO BE CORRECTLY ASSEMBLED WITH NO "DEBRIS" OBSERVED. NO VISUAL DEVIATION IN FILL VOLUME, SPORADIC LOW OR HIGH FILL, COULD BE OBSERVED IN THE TESTED SAMPLES. ALL TUBES TEST-ED FILLED WITHIN THE +/-10% TOLERANCE RANGE. ADDITIVE CONTENT WAS FOUND TO BE WITHIN SPECIFICATION IN ALL TESTED SAMPLES. SAMPLES WERE FUNCTIONALLY EVALUATED (FILLED AND CENTRIFUGED AT 1800G FOR 10MIN - MINIMUM OF RECOM-MENDED CONDITIONS). NO DEVIATIONS COULD BE OBSERVED IN TESTED SAMPLES. THE COMPLAINT CANNOT BE CONFIRMED. CORRECTED DATA: H6: TYPE OF INVESTIGATION, INVESTIGATION FINDINGS, INVESTIGATION CONCLUSION; H11: MANUFACTURER NARRATIVE.
COMPLAINT (B)(4): SAMPLES HAVE BEEN REQUESTED FROM THE CUSTOMER AND HAVE BEEN RECEIVED, THEY HAVE NOT YET BEEN EVALUATED AS OF THIS REPORT. UPON COMPLETION OF THE COMPLAINT INVESTIGATION, A SUPPLEMENTAL REPORT WILL BE FILED.
CUSTOMER STATES FALSELY ELEVATED TROPONINS RUN ON THE ROCHE E801 COBAS PRO. WHEN THE TESTS ARE REPEATED ON THE SAME TUBE, LOWER RESULTS ARE OBTAINED IN LINE WITH WHAT IS EXPECTED. WHEN ROCHE WAS CONTACTED FOR TROUBLESHOOTING, THEIR INVESTIGATION SHOWED THE CAMERA ON THE ANALYZER IS PICKING UP DEBRIS, BUT THE ONLY ERRONEOUS RESULT IS WITH TROPONIN. NO OTHER TEST RESULTS ARE AFFECTED. NO ERROR MESSAGE IS TRIGGERED BY THE DEBRIS PICKED UP BY THE CAMERA. THE ACCOUNT HAS THREE E801 ANALYZERS. CUSTOMER SAYS HE WILL TRY TO OBTAIN THE CAMERA IMAGES FROM HIS ROCHE FIELD SERVICE REP.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 195298 | VACUETTE® TUBE 3.5 ML LH LITHIUM HEPARIN SEPARATOR 13X100 | EVACUATED BLOOD COLLECTION TUBE, | JKA | GREINER BIO-ONE NORTH AMERICA, INC | 456287P | B2409354 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |