FDA Adverse Event Malfunction Summary report: N

INFINITI VISION SYSTEM OZIL

MDR report key: 2193006 · Received July 21, 2011

Report

Report Number
2028159-2011-00815
Event Type
Malfunction
Date Received
July 21, 2011
Date of Event
June 21, 2011
Report Date
June 21, 2011
Manufacturer
ALCON - IRVINE TECHNOLOGY CENTER
Product Code
HQC
PMA / PMN Number
K082845
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER CALLED THE COMPANY TECHNICAL SUPPORT SPECIALIST (TSS) TO ASSIST WITH TROUBLESHOOTING. THE TSS ADVISED THE CUSTOMER TO ORDER A NEW FOOTSWITCH AND CABLE. THE CUSTOMER DID NOT CALL BACK TO ORDER THE PRODUCTS. THE FACILITY DID NOT REQUEST SERVICE. THERE WAS NO SAMPLE RETURNED FOR EVALUATION AND NO ADDITIONAL INFO PROVIDED RELATED TO THIS EVENT. FOR THIS REASON, STEPS COULD NOT BE TAKEN TO REPLICATE OR CONFIRM THE REPORTED EVENT. A REVIEW OF COMPLAINTS FOR THE LAST 24 MONTHS DID NOT INDICATE ANY ADDITIONAL SIMILAR REPORTS FOR THIS SYSTEM. THE ROOT CAUSE IS UNK. (B)(4).

Description of Event or Problem · 1

A CUSTOMER REPORTED THAT A SYSTEM MESSAGE RELATED TO THE FOOTSWITCH DISPLAYED DURING A PROCEDURE. THE CASE WAS STOPPED AND THE PT WAS MOVED INTO THE RECOVERY AREA UNTIL AN ALTERNATE FOOTSWITCH WAS DELIVERED. THE CASE WAS COMPLETED USING THE ALTERNATE FOOTSWITCH ON THE SAME DAY FOLLOWING A SIX HOUR DELAY. THERE WAS NO PT HARM. ADDITIONAL INFO HAS BEEN REQUESTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 INFINITI VISION SYSTEM OZIL PHACOFRAGMENTATION SYSTEM HQC ALCON - IRVINE TECHNOLOGY CENTER INFINITI OZIL NA

Patients

Seq Age Sex Outcome Treatment
1