FDA Adverse Event Malfunction Summary report: N

SYNCHRON LX® 20 PRO SYSTEM

MDR report key: 2192148 · Received August 4, 2011

Report

Report Number
2050012-2011-03891
Event Type
Malfunction
Date Received
August 4, 2011
Date of Event
July 6, 2011
Report Date
July 6, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K011213
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
MEDICAL TECHNOLOGIST

Narratives

Additional Manufacturer Narrative · 1

A CUSTOMER TECHNICAL SUPPORT (CTS) INSTRUCTED THE CUSTOMER TO CHANGE THE WIPER AND CHECK THE DISPENSING AND ASPIRATION ON THE WASH PROBE; NO ISSUES WERE NOTED. THE CUSTOMER REMOVED THE REACTION WHEEL, PER CTS INSTRUCTION, AND NOTED IT WAS WET. THE CUSTOMER FOUND TWO BROKEN CUVETTES AND FLUID IN THE WHEEL WELL. THE FLUID LEAKED WAS DI WATER AND DILUTED WASH CONCENTRATE. A BEC FIELD SERVICE ENGINEER (FSE) FOUND TWO WASH/VACUUM PROBES ARE NOT ASPIRATING FLUID FROM CUVETTES. FSE REPLACED THE PROBES AND CLEANED THE INSTRUMENT. BEC INTERNAL NOTIFICATION NUMBER IS (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) TO REPORT 10 CUVETTES FAILING WATER BLANK ON THE SYSTEM. NO INJURY OR EXPOSURE WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SYNCHRON LX® 20 PRO SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER FOR CLINICAL USE JJE BECKMAN COULTER INC. LX20 PRO N/A

Patients

Seq Age Sex Outcome Treatment
1