CELL-DYN 3700 SL ANALYZER
Report
- Report Number
- 2919069-2011-00532
- Event Type
- Malfunction
- Date Received
- August 4, 2011
- Report Date
- February 14, 2011
- Manufacturer
- ABBOTT DIAGNOSTICS DIVISION
- Product Code
- GKZ
- PMA / PMN Number
- K980614
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- PL
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
(B)(4): NO CONSEQUENCES OR IMPACT TO PATIENT. (B)(4): NO PATIENT INVOLVEMENT. (B)(4): POWER SOURCE ISSUE. AN EXPANDED INVESTIGATION THROUGH CORRECTION AND REMOVAL (B)(4) WAS CONDUCTED TO EVALUATE THIS ISSUE. THE ROOT CAUSE IDENTIFIED FOR THIS ISSUE IS INSTALLATION OF THE INCORRECT FUSE BY EITHER THE CUSTOMER OR THE FIELD SERVICE REPRESENTATIVE. A PRODUCT INFORMATION LETTER DATED (B)(4) 2010, (RE-ENFORCING THE PRODUCT CORRECTION LETTER PREVIOUSLY SENT ON (B)(4) 2009) ALONG WITH A LABEL AFFIXED TO THE BACK OF THE INSTRUMENT INSTRUCTING THE CUSTOMER TO CHECK IF THE FUSE MATCHES THE VOLTAGE OF OPERATION THAT IS CURRENTLY BEING UTILIZED WITH THE CUSTOMERS CELL-DYN 3700 ANALYZER. SINCE THE FUSE IS A CUSTOMER REPLACEABLE PART, INSTRUCTIONS WERE ALSO PROVIDED TO THE CUSTOMER TO REFER TO THE TROUBLE SHOOTING SECTION IN THE OPERATORS MANUAL FOR REPLACING AN INCORRECT FUSE (REPLACEMENT FUSES WERE PROVIDED IN THE ACCESSORY KIT SHIPPED WITH THE CELL-DYN SYSTEM).
THE CUSTOMER HAD THE CELL-DYN ANALYZER INSPECTED AND THE POWER SUPPLY FUSE WAS REPLACED WITH THE CORRECT PART SINCE THE ONE WAS INSTALLED DID NOT MATCH THE CORRECT VOLTAGE IN THE CUSTOMER'S LAB. NO IMPACT TO PATIENT RESULTS, PATIENT MANAGEMENT OR USER SAFETY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CELL-DYN 3700 SL ANALYZER | GKZ | ABBOTT DIAGNOSTICS DIVISION |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | POWER SUPPLY FUSE |