FDA Adverse Event Malfunction Summary report: N

T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP)

MDR report key: 21919507 · Received April 28, 2025

Report

Report Number
3013756811-2025-81474
Event Type
Malfunction
Date Received
April 28, 2025
Date of Event
April 25, 2025
Report Date
April 28, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
UDI-DI
00389152000107
PMA / PMN Number
K203234
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 0

NO PRODUCT WAS RETURNED FOR EVALUATION. SHOULD NEW RELEVANT INFORMATION BECOME AVAILABLE, A SUPPLEMENTAL REPORT WILL BE SUBMITTED.

Description of Event or Problem · 0

IT WAS REPORTED THAT A MINIMUM FILL NOTIFICATION OCCURRED AFTER THE USER FILLED THE CARTRIDGE WITH 210 UNITS OF INSULIN DURING THE LOAD SEQUENCE. ADDITIONALLY, IT WAS REPORTED THAT THE CARTRIDGE O-RING WAS MISSING. THE CUSTOMER CONFIRMED THE O-RING WAS NOT LOCATED ON THE PNEUMATIC TAP. A NEW CARTRIDGE WAS LOADED TO RESOLVE THE ISSUES. THE CUSTOMER¿S BLOOD GLUCOSE LEVEL WAS 210-240 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1222863 T:SLIM X2 INSULIN PUMP WITH INTEROPERABLE TECHNOLOGY (WITH T:CONNECT MOBILE APP) ALTERNATE CONTROLLER ENABLED INFUSION PUMP QFG TANDEM DIABETES CARE 1000354 W1304348 00389152000107

Patients

Seq Age Sex Outcome Treatment
1 76 YR Male