FDA Adverse Event Malfunction Summary report: N

PULSE GEN MODEL UNK

MDR report key: 2191915 · Received July 22, 2011

Report

Report Number
1644487-2011-01637
Event Type
Malfunction
Date Received
July 22, 2011
Date of Event
June 23, 2011
Report Date
June 24, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

A PHYSICIAN REPORTED THAT HE HAD AN ISSUE WITH HIS PROGRAMMING SYSTEM. THE PHYSICIAN STATED THAT BECAUSE THE FLASHCARD WAS LOOSE HE WAS NOT ABLE TO USE THE PROGRAMMING SYSTEM TO INTERROGATE A PT. A COMPANY REP WAS UNABLE TO OBTAIN ANY MORE INFO FROM THE SITE CONCERNING THE ISSUES, BUT THE EQUIPMENT WAS CHECKED. THE REP FOUND THAT THE FLASHCARD WAS INSERTED AS REQUIRED FOR OPERATION, AND THERE WAS NO ISSUE FOUND WITH THE SYSTEM THAT COULD BE FOUND. IT IS NOT KNOWN IF THERE WAS AN ISSUE WITH THE PROGRAMMING SYSTEM OR THE PT'S DEVICE THAT PREVENTED THE INTERROGATION. ATTEMPTS FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL TO DATE.

Description of Event or Problem · 1

THE REPORTER'S VNS PROGRAMMING WAND, HANDHELD COMPUTER, AND FLASHCARD WERE RETURNED FOR ANALYSIS. NO ANOMALIES WERE IDENTIFIED WITH ANY OF THE COMPONENTS, AND ALL DEVICES PERFORMED PER SPECIFICATION.

Description of Event or Problem · 1

REPORTER INDICATED THERE HAVE BEEN "ABSOLUTELY NO ISSUES INTERROGATING ANY VNS PATIENTS" SINCE THE NEW VNS PROGRAMMING SYSTEM WAS RECEIVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PULSE GEN MODEL UNK LYJ CYBERONICS, INC.

Patients

Seq Age Sex Outcome Treatment
1