FDA Adverse Event Malfunction Summary report: N

CAVITRON 300 SERIES G310SCLR(DNA)

MDR report key: 21917923 · Received April 28, 2025

Report

Report Number
2424472-2025-00051
Event Type
Malfunction
Date Received
April 28, 2025
Report Date
August 13, 2025
Manufacturer
DENTSPLY LLC
Product Code
ELC
UDI-DI
D00382703121
PMA / PMN Number
K150535
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
US
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

HPC LOT # - 05200, ST/HP LOT # - 202104. EDH. THE SIDE OF THE DISPLAY SCREEN IS CRACKED, DAMAGED QD, WH IS ALSO KINKED, RESTRICTING WATER FLOW, RUSTED USB CABLE CONNECTOR, OPEN WATER SOLENOID, CANNOT HOLD PRESSURE. DAMAGED PARTS HAVE BEEN REPLACED, THE UNIT HAVE BEEN REPAIRED, CALIBRATED AND TESTED TO FACTORY'S SPECS. NO OTHER FAULTS FOUND. DHR REVIEW IS NOT REQUIRED BECAUSE THE PRODUCT WAS RETURNED FOR EVALUATION. THE SERVICE TECHNICIAN COULD NOT REPLICATE THE FAILURE FOR OVERHEATING TIP FAILURE.

Additional Manufacturer Narrative · 0

SINCE AN OVERHEATING INSERT COULD NECESSITATE MEDICAL/SURGICAL INTERVENTION TO PRECLUDE PERMANENT DAMAGE TO A BODY STRUCTURE OR PERMANENT IMPAIRMENT OF A BODY FUNCTION, THIS MALFUNCTION WOULD BE LIKELY TO CAUSE/CONTRIBUTE TO A SERIOUS INJURY SHOULD IT RECUR. AS SUCH, THIS EVENT MEETS THE CRITERIA FOR REPORTABILITY PER 21 CFR PART 803. THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Description of Event or Problem · 0

WHILE THE CUSTOMER WAS USING A CAVITRON 300 SERIES G310, THEY ALLEGE THAT THE INSERT TIP WAS GETTING WARM. NO INJURY WAS REPORTED FROM THE ALLEGED EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1428478 CAVITRON 300 SERIES G310SCLR(DNA) SCALER, ULTRASONIC ELC DENTSPLY LLC D00382703121

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown