FDA Adverse Event Malfunction Summary report: N

VITROS 5600 INTEGRATED SYSTEM

MDR report key: 2191558 · Received August 4, 2011

Report

Report Number
1319681-2011-00158
Event Type
Malfunction
Date Received
August 4, 2011
Date of Event
July 7, 2011
Report Date
August 4, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
MMI
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION DETERMINED THAT A HIGHER THAN EXPECTED VITROS TROPI ES RESULT WAS OBTAINED ON A KNOWN TROPONIN I FREE SAMPLE PROCESSED ON A VITROS 5600 INTEGRATED SYSTEM. THE INVESTIGATION DETERMINED THE MOST LIKELY ASSIGNABLE CAUSE OF THIS RESULT WAS INSTRUMENT RELATED. AN OCD FIELD ENGINEER PERFORMED SERVICE ACTIONS TO MULTIPLE ANALYZER SUBSYSTEMS TO RETURN THE 5600 SYSTEM TO EXPECTED PERFORMANCE. FOLLOWING THESE ACTION, ACCEPTABLE VITROS TROPI ES PRECISION WAS OBSERVED.

Description of Event or Problem · 1

DURING A COMPLAINT INVESTIGATION, THE CUSTOMER OBTAINED A HIGHER THAN EXPECTED VITROS TROPI ES RESULT (0.091 NG/ML) ON A KNOWN TROPONIN I FREE SAMPLE, DURING A TROPI ES PRECISION TEST, USING A VITROS 5600 INTEGRATED SYSTEM. THE EXPECTED TROPI ES RESULT ON THE TROPONIN I FREE SAMPLE IS <0.014 NG/ML. BIASED RESULTS OF THE MAGNITUDE AND DIRECTION OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION. PATIENT SAMPLES WERE NOT PROCESSED WHILE THE PRECISION TEST WAS OUTSIDE OF THE PRECISION GUIDELINE FOR TROPI ES AND THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS INC COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5600 INTEGRATED SYSTEM CHEMISTRY ANALYZER MMI ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1