ARCHITECT C4000 PROCESSING MODULE (INTEGRATED)
Report
- Report Number
- 3016438761-2025-00246
- Event Type
- Malfunction
- Date Received
- April 24, 2025
- Date of Event
- April 8, 2025
- Report Date
- May 5, 2025
- Manufacturer
- ABBOTT LABORATORIES
- Product Code
- JJE
- UDI-DI
- 00380740003753
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE FIELD SERVICE REPRESENTATIVE (FSR) RESOLVED THE ISSUE BY REPLACING THE TUBING FROM THE ASPIRATION PUMP 14 TO THE T-FITTING. NO ADDITIONAL DISCREPANT RESULT ISSUES HAVE BEEN REPORTED SINCE THE PART WAS REPLACED. PART NUMBER 7-205558-02 TBG, ASP PUMP 14 TO T FTG (ROHS) WAS DETERMINED TO BE THE LIKELY CAUSE OF THE ISSUE. THE INSTRUMENT SERVICE HISTORY REVIEW REVEALED NO ADDITIONAL SERVICE TICKETS ASSOCIATED WITH DISCREPANT/ERRATIC ICT PATIENT RESULTS. THERE WERE NO ADDITIONAL SERVICE OR COMPLAINT ISSUES ON OR AROUND THE DATE THIS COMPLAINT WAS INITIATED THAT MAY HAVE CONTRIBUTED TO THIS ISSUE. A REVIEW OF TRACKING AND TRENDING OF THE CLINICAL CHEMISTRY SYSTEMS DID NOT IDENTIFY ANY SIMILAR ISSUES RELATED TO THE ARCHITECT C4000 PROCESSING MODULE, OR THE PART NUMBER 7-205558-02 TBG, ASP PUMP 14 TO T FTG (ROHS) OR DISCREPANT RESULTS AS DESCRIBED IN THIS COMPLAINT. THE DEVICE HISTORY RECORDS WERE REVIEWED, AND NO NON-CONFORMANCES OR POTENTIAL NON-CONFORMANCES WERE IDENTIFIED. LABELING WAS REVIEWED AND FOUND TO BE ADEQUATE. BASED ON THE INVESTIGATION, NO SYSTEMIC ISSUE OR DEFICIENCY OF THE ARCHITECT C4000 PROCESSING MODULE, SERIAL NUMBER (B)(6), OR THE PART NUMBER 7-205558-02 TBG, ASP PUMP 14 TO T FTG (ROHS) WERE IDENTIFIED.
AN EVALUATION IS IN PROCESS. A FOLLOW-UP REPORT WILL BE SUBMITTED WHEN THE EVALUATION IS COMPLETE.
THE CUSTOMER OBSERVED FALSELY DEPRESSED SODIUM RESULTS ON THE ARCHITECT C4000 PROCESSING MODULE FOR ONE PATIENT. THE SAMPLE WAS REPEATED WITH HIGHER RESULTS. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6), INITIAL RESULT = 115 MMOL/L REPEATED ON THE ISTAT = 138 REPEATED ON THE GEM = 138 NEW SAMPLE SAME PATIENT PROCESSED ON THE ARCHITECT = 133 MMOL/L. REFERENCE RANGE = 135-145 MMOL/L THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.
THE CUSTOMER OBSERVED FALSELY DEPRESSED SODIUM RESULTS ON THE ARCHITECT C4000 PROCESSING MODULE FOR ONE PATIENT. THE SAMPLE WAS REPEATED WITH HIGHER RESULTS. THE FOLLOWING DATA WAS PROVIDED: SID (B)(6) INITIAL RESULT = 115 MMOL/L REPEATED ON THE ISTAT = 138 REPEATED ON THE GEM = 138 NEW SAMPLE SAME PATIENT PROCESSED ON THE ARCHITECT = 133 MMOL/L. REFERENCE RANGE = 135-145 MMOL/L THERE WAS NO IMPACT TO PATIENT MANAGEMENT REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1275975 | ARCHITECT C4000 PROCESSING MODULE (INTEGRATED) | ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE | JJE | ABBOTT LABORATORIES | 00380740003753 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | CONC ICT DILUENT, 02P32-11, (B)(6)| CONC ICT DILUENT, 02P32-11, (B)(6)| TBG, ASP PUMP 14 TO T FTG (ROHS), 7-205558-02, UNK| TBG, ASP PUMP 14 TO T FTG (ROHS), 7-205558-02, UNK |