FDA Adverse Event
Malfunction
Summary report: N
CONTOUR
MDR report key: 2187448
·
Received June 27, 2011
Report
- Report Number
- 1826988-2011-00362
- Event Type
- Malfunction
- Date Received
- June 27, 2011
- Date of Event
- June 1, 2011
- Report Date
- June 3, 2011
- Manufacturer
- BAYER HEALTHCARE LLC
- Product Code
- NBW
- PMA / PMN Number
- K062058
- Removal / Correction Number
- NA
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NJ, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
THE CUSTOMER ALLEGED THAT HE PERFORMED A CONTROL SOLUTION TEST USING HIS CONTOUR METER AND RECEIVED A READING OF 475 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 160-147 MG/DL. THE CUSTOMER BECAME TIRED DURING THE CALL AND WAS UNABLE TO CONTINUE TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | CONTOUR | NBW | BAYER HEALTHCARE LLC | 9545C | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | UNK |