FDA Adverse Event Malfunction Summary report: N

CONTOUR

MDR report key: 2187448 · Received June 27, 2011

Report

Report Number
1826988-2011-00362
Event Type
Malfunction
Date Received
June 27, 2011
Date of Event
June 1, 2011
Report Date
June 3, 2011
Manufacturer
BAYER HEALTHCARE LLC
Product Code
NBW
PMA / PMN Number
K062058
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NJ, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

THE CUSTOMER ALLEGED THAT HE PERFORMED A CONTROL SOLUTION TEST USING HIS CONTOUR METER AND RECEIVED A READING OF 475 MG/DL. THE NORMAL CONTROL RANGE WAS NOT PROVIDED, BUT SHOULD BE AROUND 160-147 MG/DL. THE CUSTOMER BECAME TIRED DURING THE CALL AND WAS UNABLE TO CONTINUE TROUBLESHOOTING. NO PRODUCT WILL BE RETURNED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 CONTOUR NBW BAYER HEALTHCARE LLC 9545C NA

Patients

Seq Age Sex Outcome Treatment
1 UNK