FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 21870996 · Received April 21, 2025

Report

Report Number
3003768277-2025-003591
Event Type
Malfunction
Date Received
April 21, 2025
Date of Event
April 10, 2025
Report Date
June 26, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838099258
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SP
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO ADDITIONAL INFORMATION COLLECTED, THE CARDIOVASCULAR DIAGNOSTIC PROCEDURE WAS COMPLETED USING ANOTHER SYSTEM. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND IDENTIFIED A SOFTWARE FAILURE IN THE SUITE PC. THE ANALYSIS OF SYSTEM LOGFILE SHOWED A GAP BETWEEN THE SYSTEM STARTUP AND SOFTWARE REINSTALLATION THE FSE PROCEEDED TO LOAD SOFTWARE VERSION 2.2.7. AFTER WHICH, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES HAVE BEEN UPDATED BASED ON THE INVESTIGATION'S OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM DID NOT START UP. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1518090 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 7 M20 00884838099258

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown