AZURION
Report
- Report Number
- 3003768277-2025-003591
- Event Type
- Malfunction
- Date Received
- April 21, 2025
- Date of Event
- April 10, 2025
- Report Date
- June 26, 2025
- Manufacturer
- PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
- Product Code
- OWB
- UDI-DI
- 00884838099258
- PMA / PMN Number
- K200917
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- SP
- Reporter Occupation
- OTHER
- Health Professional
- N
Narratives
PHILIPS HAS INVESTIGATED THIS COMPLAINT. ACCORDING TO ADDITIONAL INFORMATION COLLECTED, THE CARDIOVASCULAR DIAGNOSTIC PROCEDURE WAS COMPLETED USING ANOTHER SYSTEM. THE PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND IDENTIFIED A SOFTWARE FAILURE IN THE SUITE PC. THE ANALYSIS OF SYSTEM LOGFILE SHOWED A GAP BETWEEN THE SYSTEM STARTUP AND SOFTWARE REINSTALLATION THE FSE PROCEEDED TO LOAD SOFTWARE VERSION 2.2.7. AFTER WHICH, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES HAVE BEEN UPDATED BASED ON THE INVESTIGATION'S OUTCOME.
IT WAS REPORTED TO PHILIPS THAT THE SYSTEM DID NOT START UP. THE DEVICE WAS IN CLINICAL USE AT THE TIME OF THE REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1518090 | AZURION | INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM | OWB | PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. | AZURION 7 M20 | 00884838099258 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |