ENDOWRIST
Report
- Report Number
- 2955842-2025-15524
- Event Type
- Malfunction
- Date Received
- April 17, 2025
- Date of Event
- March 31, 2025
- Report Date
- March 31, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- PMA / PMN Number
- K214095
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
INTUITIVE SURGICAL INC. (ISI) RECEIVED THE INTEGRATED ELECTROSURGICAL UNIT (IESU) FOR FAILURE ANALYSIS INVESTIGATION. THE UNIT WAS ANALYZED AND PER THE ERROR LOG, NO DATA WAS FOUND TO INDICATE THAT THE FAULT HAD OCCURRED IN THE FIELD. UPON VISUAL INSPECTION, NO ISSUES WERE FOUND THAT WOULD BE RELATED TO THE REPORTED EVENT. THE UNIT WAS INSTALLED ON AN IN-HOUSE SYSTEM WHERE THE UNIT FUNCTIONED AS EXPECTED. THE UNIT ENERGIZED AND CAUTERIZED AND ALL PORTS RECOGNIZED INSTRUMENTS. THE PROBABLE ROOT CAUSE CANNOT BE DETERMINED BASED ON THE INFORMATION PROVIDED AND FAILURE ANALYSIS RESULTS. THE FAILURE ANALYSIS INVESTIGATIONS AND IN-HOUSE TESTING OF THE RETURNED PRODUCT REVEALED NO ISSUES RELATED TO THE CUSTOMER REPORTED EVENT. FURTHERMORE, THE ASSOCIATED DEVICE WAS NOT RETURNED TO ISI FOR FAILURE ANALYSIS TO BE ABLE TO ASSESS THE REPORTED FAILURE MODE.
AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE REPLACED THE INTEGRATED ELECTROSURGICAL UNIT (IESU). THE SYSTEM WAS VERIFIED FOR USE. INTUITIVE SURGICAL, INC. (ISI) HAS ISSUED A RETURN MATERIAL AUTHORIZATION (RMA) TO HAVE THE DEVICE RETURNED. HOWEVER, ISI HAS NOT RECEIVED THE UNIT INVOLVED WITH THE ALLEGED ISSUE TO PERFORM FAILURE ANALYSIS. ADDITIONAL INFORMATION IS BEING GATHERED TO DETERMINE THE CONTRIBUTION OF THE DEVICE TO THE CUSTOMER REPORTED ISSUE.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED LIVER RESECTION SURGICAL PROCEDURE, THE 8MM MARYLAND BIPOLAR FORCEPS (MBF) INSTRUMENT WAS ARCING. PRIOR TO THE CALL, THEY ALREADY USED A NEW INSTRUMENT AND NEW CABLE WITH NO CHANGE. SHE STATED THAT THIS ALREADY HAPPENED ON LAST WEEK. THE INTUITIVE SURGICAL, INC. (ISI) TECHNICAL SUPPORT ENGINEER (TSE) REVIEWED LIVE LOGS BUT FOUND NOTHING RELEVANT. THE TSE HAD THE CUSTOMER VERIFY THE LOT NUMBER TO CHECK IF IT WAS THE SAME. ONE OF THEM WAS THE SAME BUT THE OTHER WAS NOT. THE BEHAVIOR WAS ONLY AND ALWAYS HAPPENING WITH THE MBF INSTRUMENT. THE TSE HAD THE CUSTOMER SWAP THE INSTRUMENT AND THE UNIVERSAL SURGICAL MANIPULATOR (USM) BUT THE CUSTOMER ELECTED NOT TO PERFORM THE TROUBLESHOOTING. THEY WERE USING THE BIPOLAR FORCEPS INSTRUMENT FOR NOW TO COMPLETE THE PROCEDURE. THE POWER AND THE SETTING WAS NORMAL. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORT OF PATIENT INJURY.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1681100 | ENDOWRIST | MARYLAND BIPOLAR FORCEPS | NAY | INTUITIVE SURGICAL, INC | 471172-17 | N/A |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES |