ULTRASOUND
Report
- Report Number
- 3009498591-2025-00032
- Event Type
- Malfunction
- Date Received
- April 16, 2025
- Date of Event
- March 11, 2024
- Report Date
- April 16, 2025
- Manufacturer
- SIEMENS MEDICAL SOLUTIONS USA, INC.
- Product Code
- IYN
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER
Narratives
* ORDER MADE TO REPLACE THIS PROBE. NO STOCK AT THE MOMENT. REQUEST TO * ACCELERATE THE REPLENISHMENT MADE TO LOGISTICS DUE TO THIS PSI. COUNTRY RFA, PROVIDED VIA PQIF COMPLAINT FORM: FRANCE.
THIS COMPLAINT TICKET IS BEING MIGRATED FROM GSMS (PM00376703 , DATE COMPLAINT CREATED: 03/14/2024) TO SMARTSOLVE AS A PART OF THE GSMS SUNSET PROJECT (GSMS SHUTS DOWN ON 01-OCT-2024). THE INVESTIGATION WILL BE COMPLETED AND DOCUMENTED IN THE SMARTSOLVE COMPLAINT TICKET. * GOOD MORNING, * THE 6C1 PROBE OF THIS ULTRASOUND SYSTEM HAS ELECTRICAL INSULATION * PROBLEMS. IN FACT, PATIENTS FEEL TINGLING COMING FROM THIS PROBE DURING * ULTRASOUNDS. * THE PROBE MEMBRANE APPEARS POROUS. * THE 6C1 PROBE HAS THE REFERENCE: 10135941 AND THE SERIAL NUMBER: (B)(6). * WE HAVE PLACED AN ORDER TO REPLACE THIS ONE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 105750 | ULTRASOUND | IYN | SIEMENS MEDICAL SOLUTIONS USA, INC. |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |